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Printo - Key Accounts Manager
Printo - Key Accounts ManagerPrinto • Hyderabad, India
Printo - Key Accounts Manager

Printo - Key Accounts Manager

Printo • Hyderabad, India
30+ days ago
Job description

Job Description - Key Account Manager.

Organization : Printo Document Services Pvt. Ltd.

Website : www.printo.in.

Role Type : Full time, On-Site.

(No Remote / Hybrid).

Location : Delhi NCR, Hyderabad and Chennai.

Experience : 2+ Years.

About Us :

  • Printo is India's largest chain for Printing, Gifting and Merchandising with 30+ stores across major cities and a growing online presence.
  • With over a million customers served, we aim to scale rapidly to achieve - 1000 crore valuation and prepare for an IPO by 2026.

Role Overview :

  • As a Key Account Manager at Printo, you'll take ownership of corporate relationships, acting as the primary interface for key business clients.
  • Your role blends sales, service and strategic planning to grow revenue and ensure clients have a seamless, delightful printing and gifting experience with us.
  • You'll reach out to senior decision-makers, uncover their print, gift and merchandise related needs and tailor comprehensive solutions-all while building trust through exceptional service and process-driven workflows.
  • Key Responsibilities :

    Account Leadership & Relationship Building.

  • Serve as the dedicated point of contact for assigned corporate accounts, managing both sales opportunities and service excellence.
  • Initiate outreach to senior executives ( Procurement, HR, Marketing heads) to assess their requirements and pain points.
  • Conduct regular review meetings to assess customer satisfaction, gather feedback and explore partnership expansion.
  • Business Development - Proactively identify and pursue new business within existing accounts and new corporate prospects.
  • Introduce Printo's range of services-from printed marketing collateral to corporate gifting and stationery-to decision-makers.
  • Create and deliver well-structured, customized proposals that address each client's specific needs.
  • Sales Execution & Target Achievement.
  • Drive the complete sales cycle-from lead generation and quoting to negotiation and closing-focusing on meeting and exceeding sales targets.
  • Strategize pricing, terms, and service packages to optimize deal value for both the client and Printo.
  • Maintain and expand the sales funnel to ensure healthy revenue growth.
  • Customer Experience & Service Excellence.
  • Ensure a smooth client journey by strictly adhering to operational processes and customer service standards.
  • Act quickly to resolve any issues, keeping clients satisfied and reinforcing Printo's reliability.
  • Maintain detailed account records, communications, and follow-ups in CRM systems.
  • Cross-functional Collaboration.
  • Work closely with internal teams-production, operations, design, logistics-to ensure deliverables match client expectations.
  • Advocate for clients internally, pushing for enhancements in Printo's offerings and processes to improve long-term satisfaction.
  • Key Skills And Qualifications.

  • Experience : 2+years in B2B or corporate sales with a proven track record in managing key accounts and closing large deals.
  • Industry Fit : Should have sold to HR / Marketing / Procurement / Admin heads in previous roles.
  • (ref : iimjobs.com)

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    Key Account Manager • Hyderabad, India

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