Client Success Manager

Job Description : Client Servicing Manager (Tech / FMCG Background) - Advertising Agency

Position : Client Servicing Manager

Location : Gurgaon

Company : Nothing Else Matters (@NEMDigital)

Industry : Advertising

Job Type : Full-time

Agency Overview

At Nothing Else Matters (NEM Digital) , we have pioneered modern marketing for the past 8 years with our unique #DirectToFan Model. We specialise in merging Data + Creativity + Technology to humanise virtual connections and build trust.

Our clientele includes renowned names like Meta (Facebook) , Microsoft , Dulux , Sennheiser , Kent, Dabur and many more alongside scaling D2C startups in the DeepTech & Consumer goods segment.

This is the place to be if you are a sales-driven professional passionate about modern marketing, building relationships with C-suite executives, and driving tangible business outcomes.

Role Overview :

As a Client Servicing / Account Manager , you will be the driving force behind ensuring that client relationships are nurtured and the work delivered is of the highest quality. Acting as both a project manager and a strategic advisor, your role will be to understand client business goals, craft tailored digital strategies, and lead the integration of marketing efforts across platforms. You will manage a team to ensure timely delivery, collaborate closely with media partners, and continuously seek innovative solutions for clients in the Tech or FMCG sectors . If you're a dynamic, detail-oriented leader with a strong digital understanding and a passion for building relationships, we'd love to meet you.

Key Roles & Responsibilities :

Client Strategy & Digital Leadership :

• Formulate & Oversee Strategy : Develop digital marketing strategies that align with client goals, ensuring all recommendations are consistent with their business objectives.
• Client Integration : Take the lead in integrating and aligning the client’s media efforts across digital channels, acting as the cornerstone for future work.
• Research & Data Insights : Leverage 3rd party research tools and methodologies to shape client conversations, offering data-driven insights to inform strategy.
• Innovative Solutions : Continuously identify new, innovative opportunities that add value to the client’s business and align with their long-term goals.
• Platform Mastery : Stay abreast of emerging digital trading platforms and advise on their potential for the client’s digital strategy. Be a driver for scaling digital opportunities.

Client & Team Relationship Management :

Project & Resource Management :

Leadership & Development :

Required Skills & Qualifications :

Experience :

Personal Traits :

Preferred Skills :

About Us :

We are Nothing Else Matters (@NEMDigital).

Started 8 years back - a martech boutique, solving the problem of humanising virtual relationships with our #DirectToFan Model.

Why NEM Digital?

"We Humanise Virtual Connections" - #D2FModel #DirectToFanMarketing

How are we different?

We bring together "Data + Creative + Technology" and focus on building trust.

What do we do?

'Brilliant Ideas' and 'Ruthless Execution'.

https : / / www.Nothingelsematters.In

Our Showreel 🚀

https : / / youtu.Be / WpzgPuG_jNI

Our Services ⭐️

https : / / youtu.Be / 3pZRjMwRPYk

Creative Work Showcase 🎨

https : / / www.Behance.Net / NothingElseMatters

Why Join Us?

How to Apply

Are you ready to take on the challenge of revolutionizing modern marketing? Submit your resume and cover letter to hr@nothingelsematters.in , explaining why you’re the perfect fit for this role.

Let’s build the future of marketing together!