Senior Cloud Engineer

Role : Senior Cloud Engineer

Position Type : Full-Time Contract (40hrs / week)

Contract Duration : 6-12 months+

Work Hours : Standard IST

Work Schedule : 8 hours / day (Mon-Fri)

Location : Hybrid - India (3x days onsite / week in India)

The Senior Cloud Engineer will be responsible for providing technical leadership, hands-on implementation, on-going day to day support across Datacenter operations and vendor management. This role will ensure effective development, maintenance, support, and optimization key functional areas, including Windows server operations, monitoring, virtualization, and cloud-based technologies.

Role Responsibilities :

• Provide support for Client's global data center environment which includes Windows server technologies, VMware, VEEAM and general server / datacenter maintenance.
• Provide immediate 3rd level server support for problems escalated by Datacenter Operations Team, Service Desk, App / Dev, or business users.
• Provide general server support and maintenance; implement patching and proactive maintenance plans; develop best practice maintenance plans.
• Proactively review monitoring systems, act on alerts, and review / revise thresholds / alerts to ensure infrastructure stability.
• Perform thorough root cause analysis, best practice troubleshooting techniques and processes, and procedures as defined by hardware / software vendors and personal experience.
• Proactively support, maintain, create and update associated build and standard operating procedure documentation. Plan and implement necessary updates as required for support relevance.
• Identify, document, publish and uphold systems policies, standards, procedures, checklists, agreements, diagrams, inventory, etc.
• Identify, plan, and lead projects and tasks necessary to assess, optimize, proactively manage, and maintain enterprise and client systems and infrastructure.
• Ensure all support requests, projects, and other tasks are reviewed, prioritized, addressed and completed in a timely and proficient manner.
• Work evenings and weekends as required to support maintenance and project activities.
• Develop, test, and validate Azure Resource Manager templates / JSON files / BICEP scripts as part of Azure Resource Manager Template Specs IAC (Infrastructure As Code) deployments. Maintain in-source control for change management.
• Prevent, diagnose, troubleshoot, and resolve IAC deployment errors, within Azure.

Technical Requirements :

General Qualifications :

Education Requirments :