Account Manager (IT & Saas)

Company Description

Real Jobs Consulting Services is a trusted placement consultancy based in Gurgaon. We are dedicated to enhancing the business potential of our clients through strategic HR services, including placement consultancy, manpower recruitment, career consultancy, and work at home services. Our team of expert consultants possesses deep knowledge of the placement domain. Numerous companies and clients in Gurgaon have benefited from our services.

Role Description

This is a full-time on-site role for an Account Manager (IT & SaaS) located in Noida. The Account Manager will be responsible for managing client accounts, providing technical support, troubleshooting issues, and ensuring client satisfaction. Daily tasks will include coordinating with clients, leading and managing teams, and addressing IT-related concerns promptly and efficiently.

Qualifications

• Technical skills in Information Technology, Technical Support, and Troubleshooting
• Leadership skills in Team Leadership and Team Management
• Excellent interpersonal and communication skills
• Ability to work effectively in a team-oriented environment
• Bachelor&aposs degree in IT, Computer Science, or a related field
• Previous experience in client account management within the IT and SaaS industry is a plus
• Strong problem-solving skills and attention to detail

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Skills Required

Team Management, Technical Support, Team Leadership, Troubleshooting, Information Technology