Senior Manager – IT Applications Development (Digital Payments)

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Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job Overview And Responsibilities

The Senior Manager, Application Development for the Payments Team, is responsible for leading a team of developers in the ongoing design and development of payment applications. This role requires extensive collaboration with business partners to design, develop, and integrate user interfaces and services that align with business needs. The position emphasizes delivering innovative solutions using Angular, .NET, REACT, and Golang, with a focus on driving innovation within the payment space. Proficiency in AWS cloud services are essential for delivering and maintaining application services.

• Lead and manage a team of developers in the design and development of payment applications.
• Collaborate with business partners to understand and meet business requirements through effective application design and integration.
• Drive innovation within the payment space by leveraging technologies such as Angular, .NET, REACT, and Golang.
• Ensure the delivery and maintenance of application services using AWS cloud technologies.
• Foster a culture of continuous improvement and innovation within the team.
• Oversee project timelines, deliverables, and resource allocation to ensure successful project execution.
• Provide technical guidance and mentorship to team members to enhance their skills and career development.
• Product Delivery and Support :
• Responsible for delivery of large programs and continuous improvement initiatives within the web and mobile channels
• Collaborate with developers, cross-functional digital technology teams and business users to design, develop, and integrate user interfaces and services that meet business needs
• Contribute to the team effort by accomplishing project tasks on schedule and by interacting and mentoring junior and senior team members
• Collaborate with network, security, end user services, common services, and other IT stakeholders to assist with ensuring adherence to standards, IT security, enterprise architecture and integration considerations
• Provide effective leadership, motivation and mentoring to develop team members on managing 3rd party vendor hosted solutions, various phases of the software development life cycle, oversight of resources located locally and remotely, and adherence to United Airlines standards for security, platform, and performance
• Play a key role in formulating and following the procedures for test driven development
• Leads the planning and daily operations of assigned set of applications and systems
• Guide team on facilitating investigation of production outages / problems and the subsequent restoration of service; ensure determination of root cause with plans for remediation; escalation points for application / system production outages
• Maintain in-depth knowledge of technologies and architectures used to support assigned set of applications and systems
• Ensure IT application development process disciplines (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed, and performed
• Leadership :
• Build and maintain relationships with business partners by providing a team of subject matter experts and leadership to collaborate with a matrixed team of functional and technical resources across the organization to deliver value added services and solutions
• Provide leadership and guidance to team and IT support groups to ensure business and technical requirements are met and the finished product is delivered to the customer per schedule and budget
• Reports to senior leadership on key performance indicators for departmental initiatives and on the health of the projects under their supervision
• Lead team members and collaborate with business units to execute on application roadmap
• Influence and motivate members of their peer group to better managerial and leadership practices
• Conduct performance reviews, coaching, identifying training and development requirements and plans
• Demonstrate business skills with the ability to effectively negotiate priorities across multiple groups / teams
• Accountable for administrative management of 10-15 IT professionals, either as direct reports or sourced – HR administration, Time Reporting, etc- Provide leadership by establishing department and individuals' goals- Responsible for assessing and recommending improvements to the organization structure, roles and responsibilities

Qualifications

What's needed to succeed (Minimum Qualifications) :

What will help you propel from the pack (Preferred Qualifications) :

Skills Required