Syntax Technologies - Lead Sales Specialist - EdTech SaaS

Company Description :

Syntax Technologies is a world-leading online training provider based in Virginia. Through its school, Syntax offers in-demand IT training for individuals without prior IT experience, as well as IT professionals aiming to upgrade their skills in line with the latest Syntax provides IT solutions and highly skilled talent to clients via geographically dispersed extended teams.

Role Overview :

We are hiring for a full-time remote position (Work from Home EST Shift, 9 AM EST to 5 PM EST).

The Lead Sales Specialist will be responsible for managing the sales process end-to-end, driving business growth, maintaining strong customer relationships, and providing training and support related to certification programs and upskilling Responsibilities :

• Convert leads received from various marketing channels into sales.
• Prepare and execute short-term and long-term sales plans to meet assigned targets.
• Identify cross-selling and up-selling opportunities with existing customers.
• Leverage existing customers to generate referrals and expand the sales pipeline.
• Manage the customer relationship lifecycle, ensuring a high level of service and satisfaction.
• Lead and manage a sales team, providing guidance and mentoring.
• Analyze sales data to optimize the enrollment funnel and improve conversion rates.
• Build and manage accurate sales forecasts and reports using CRM tools.
• Conduct discovery calls, online pitching sessions (Zoom), and handle objections effectively.
• Collaborate closely with marketing and operations to ensure a seamless sales Bachelors degree or MBA in any discipline.
• 4-7 years of experience in EdTech or SaaS Sales, preferably in selling certification programs or upskilling solutions.
• Proven track record of closing deals ranging from $10k to $100k (B2C or B2B2C).
• Strong hunter mentality with strategic execution capabilities.
• Demonstrated experience mentoring or coaching junior sales representatives.
• Expert-level knowledge of CRM tools (HubSpot, Salesforce) and outreach systems (Apollo, ZoomInfo).
• Data-driven approach with experience in sales analytics and funnel optimization.
• Exceptional communication skills, high EQ, and ability to tell persuasive stories.
• Deep understanding of the adult learner, career-changer, and corporate L&D buyer personas.
• Ability to work independently in a remote environment and meet tight Minimum 4 years of relevant experience in sales roles, specifically in EdTech or SaaS

(ref : iimjobs.com)