Lead Member of Technical Staff- Full Stack

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Lead Member of Technical Staff to join our Platform division at athenahealth. You will partner closely with senior business and product leadership to drive innovative solutions that power our core infrastructure, transforming healthcare delivery through reliable, scalable systems. Your contributions will directly enhance corporate performance, elevate product capabilities, and improve patient outcomes. But enough about us—let’s talk about you.

You are a hands-on technical leader with deep expertise in designing and building scalable full-stack web applications and platform services, ideally in hybrid public and private cloud environments. You've architected cache systems (e.g., Redis or similar), reference implementations for reusable components, configuration management tools, and managed secrets. As an exceptional communicator, you thrive in unravelling the complexities of the healthcare domain, translating them into actionable technical strategies. You're tenacious yet adaptable—a nimble learner who champions design and engineering excellence while fostering innovation through hands-on coding.

You excel at overseeing system architecture and integration for platform tools, conducting technical experiments to push boundaries, and providing constructive code reviews that elevate team output. With a keen eye for system SLAs, metrics, and monitoring, you proactively identify opportunities for scalable technologies and patterns—such as advanced caching strategies, secure secret management, and feature flag-driven releases—that align with our platform's long-term vision.

Job Responsibilities

• Drive Technical Excellence and Innovation : Produce accurate, unambiguous technical design specifications at the appropriate level of detail, including system architecture overviews, integration plans for cache systems and configuration tools, and proposals for Vault and LaunchDarkly integrations. Lead technical spikes and experiments to evaluate emerging technologies for scalable platform implementations.
• Deliver High-Impact Software : Build and deliver customer value through high-quality software components and services—such as reference implementations, secrets management with HashiCorp Vault, and release orchestration via LaunchDarkly—adhering to athenahealth's RPR policies on security, performance, longevity, and integration testing. Escalate and resolve production issues to maintain system stability and uptime.
• Lead System Direction and Practices : Set and champion platform direction, design patterns, and best practices for caching, configuration management, and release processes. Define and monitor key system SLAs, metrics, and

observability tools to ensure proactive capacity planning, performance optimization, and secure secret handling.

Typical Qualifications

About athenahealth

Our vision : In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture : Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment : Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you :

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here : athenahealth.com / careers