Pre-Sales Associate

About LingoAce

LingoAce is a global EdTech leader offering high-quality, engaging, and personalized online learning programs for K–8 students across subjects like Math, English, and Mandarin. Our mission is to make learning fun, effective, and globally accessible.

We are looking for dynamic Presales Associates who can identify qualified leads, engage parents effectively, and schedule trial classes with our academic counsellors. This role is the first step of the sales funnel — you’ll create meaningful first impressions that set the tone for successful enrolments.

Key Responsibilities

• Call and engage with new sign-ups and inbound leads to understand their needs and interest in LingoAce’s learning programs.
• Qualify leads based on predefined parameters such as child’s grade, learning goals, and parent readiness.
• Schedule appointments or trial classes with Course Counsellors for further consultation.
• Maintain detailed records of all interactions in the Sales CRM / Reporting Tool .
• Follow up with potential leads through calls, WhatsApp, and emails to maximize show-up rates for trial classes.
• Coordinate closely with the Sales and Marketing teams to ensure seamless lead handover and conversion tracking.
• Provide feedback on lead quality and campaign performance to enhance marketing and sales outcomes.
• Deliver an engaging and empathetic parent experience during every interaction.

Requirements

Why Join LingoAce