Key Responsibilities
- Provide support to Store, Office, and Warehouse as per agreed SLA.
- Resolve assigned calls and document all details before closing.
- Coordinate with registered vendors for IT device repairs and maintenance.
- Perform regular hygiene checks to ensure IT equipment uptime and reliability.
- Execute IT-related projects and complete assigned tasks within timelines.
- Maintain healthy relationships with internal customers.
- Adhere to company processes, policies, and effectively utilize tool management systems.
About Company : We, at Ideas 4 Transformation, are a versatile technology partner that specializes in countless domains such as retail, malls, warehouses, QSR, and smart buildings.
Skills Required
IT device repairs, tool management systems