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Field Engineer - Hardware Support

Field Engineer - Hardware Support

ConfidentialChennai, India
5 days ago
Job description

Skills :

Hardware Troubleshooting, Technical Support, Motherboards, RAM replacement, FAN replacement, Computer Hardware Assembly,

Greetings,

We are currently looking for IT Hardware & Desktop Support Engineers for a long-term contract position based in Chennai .

Working Days : Monday to Saturday (Full-time availability)

Working Hours : 9am to 6pm (depends on client)

Payment Model : Per Ticket Basis

Only candidates from Chennai are preferred

Details

  • The engineer will be present on-site full-time, from Monday to Saturday.
  • Payment will be processed based on the number of tickets (incidents, service requests) attended and successfully resolved.
  • No fixed monthly salary will be applicable only payment per resolved ticket

Required Skills & Experience

  • Trained on Desktop, Portable, and Workstation latest technologies both hardware & software.
  • Hands-on experience in hardware installation and troubleshooting.
  • Capable of handling :
  • Network Interface Cards
  • Removable media devices (SCSI / IDE / SATA / SAS)
  • Optical Drives (Blue-ray / DVD-ROM / CD-ROM)
  • Tape Backup Units
  • RAID Setup on PC
  • Other associated peripherals.
  • Must own a two-wheeler (Bike) for commuting between client sites.
  • Job Description

  • Daily ticket assignment : 5-6 tickets per day.
  • Responsible for collecting devices from warehouse and visiting respective client sites for onsite part replacement and issue resolution.
  • Must follow standard processes and documentation protocols for ticket closures and hardware replacements.
  • Onboarding Details

  • Mandatory Training : Selected candidates to attend training
  • Onsite Work Commencement : Immediate
  • Location : Chennai (Multiple sites)

    Candidate Eligibility & Onboarding Conditions Field Engineer (Chennai)

    Own Bike with Valid Driving License

  • Must possess a valid two-wheeler driving license.
  • Must have their own bike for daily commute to client sites.
  • Willingness to Work as Field Engineer

  • Should be comfortable travelling to minimum 4 to 5 sites per day within Chennai city.
  • Compensation Structure

  • Should be OK to work for per ticket (this amount is inclusive of travel, fuel, and all expenses).
  • Training & Assessment

  • Must attend an unpaid training for 2 weeks conducted by the client.
  • Must clear two technical assessments / tests during / after training.
  • Based on performance, the training period may extend OR they will start getting service tickets once their Tech ID is created by the client.
  • Notice Period for Dropout

  • In case the candidate wishes to discontinue after onboarding or during training, they must provide a minimum of 2 weeks to 1 month notice.
  • If interested please share your updated resume to [HIDDEN TEXT] with subject line 'Field Engineer - Chennai'

    Skills Required

    Scsi, Sas, Ide, CD-ROM, network interface cards , Technical Support, Sata, Hardware Troubleshooting, optical drives , Computer Hardware Assembly, Motherboards

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    Hardware Engineer • Chennai, India

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