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▷ Immediate Start : Customer Success Specialist

▷ Immediate Start : Customer Success Specialist

MetaformsIndia
5 days ago
Job description

CTC : Upto 23 LPA

Location : Bengaluru, India

Full-time | Immediate start preferred

About Metaforms

Metaforms is an AI-powered automation platform for market research. We build tools that speed up workflows in survey programming, bidding, and operations. Our clients are global research firms and tech platforms.

We're building a team of high-agency, execution-first individuals who get things done.

This is a high-impact, customer-facing business role at a startup that just raised $9M in Series A funding.

You’ll work directly with our users, influence product, and drive outcomes fast.

What we're looking for :

  • 1+ year of experience in a fast-moving role (CS, ops, product, growth, etc.)
  • Deep understanding of customer success principles, methodologies, and best practices.
  • Excellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with customers at all levels.
  • Experience with CRM and customer success platforms (e.g. Attio or Hubspot)
  • Customer-centric mindset with a passion for delivering exceptional customer experiences.

You're probably someone who :

  • Cares deeply about outcomes, not just processes
  • Learns new tools just to get things done faster
  • Handles customer pressure with clarity and confidence
  • What you'll do :

  • Own customer relationships and their success
  • Work across functions — product, engg, ops — to unblock issues
  • Understand product deeply and advocate for user needs
  • Push projects across the finish line, again and again
  • Why join us :

  • Real ownership and visibility — no bureaucracy
  • Learn faster than you ever have before
  • Interested? Apply here : https : / / forms.gle / 1FxDatWZTi5dtwsw9

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    Immediate Specialist • India

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