Openings For fresher For a voice process
ConfidentialBengaluru / Bangalore7 days ago
Job descriptionHandle inbound customer calls from international clients in a professional and courteous manner Provide accurate information and resolve customer queries efficiently Maintain high standards of verbal communication throughout the call Follow call protocols and adhere to quality and compliance standards Work in a US rotational shift with flexibility for night shifts and rotational offs Collaborate with team members to meet daily call handling targets and service levels Maintain detailed and accurate records of customer interactions Participate in ongoing training sessions to stay updated on product and process knowledge
Skills Required
Customer Service, Active Listening, Problem Solving, Basic Computer Skills
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Opening For Fresher • Bengaluru / Bangalore
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