Voice Support Associate
TPBengaluru, Republic Of India, IN21 hours ago
Job descriptionEducation : Graduation is mandatory with all the educational document Experience : Open to both freshers and experienced candidates Languages : Excellent verbal communication in Hindi and English Typing Skills : Minimum 30 WPM with 90% accuracy (5-minute test) Excellent verbal communication in Hindi and English Minimum 30 WPM typing speed with 90% accuracy Experience in customer support roles Ability to work in a team environment 22k CTC for freshers 26k CTC for experienced HR Round Assessment round Ops round
About the Company
Hiring for Customer Support Executive – Voice Process (Hindi & English)
Mode of Interview : Virtual
Location : Electronic City, Bangalore
Employment Type : Full-time
Shift Timing : Any 9 hours of Rotational shift
Working Days : 6 days / week with 1 rotational off
About the Role & Responsibilities
- Handle inbound and outbound customer calls professionally
- Resolve customer queries, complaints, and requests with empathy and accuracy
- Maintain detailed records of customer interactions using internal systems
- Meet performance targets including call quality, resolution time, and customer satisfaction
- Collaborate with team members and escalate issues when necessary
Qualifications
Required Skills
Preferred Skills
Salary Package
Rounds of Interview
Interested candidates can reach out to HR Twinkle Rana @ 9345243822
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Voice Support Associate • Bengaluru, Republic Of India, IN
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