Manager / Sr manager - Alliances

Job Description :

We are looking for a dynamic and detail-oriented professional with a minimum of 3 years of experience in the growth vertical within fintech / retail / BFSI space. The ideal candidate will be responsible for driving strategic initiatives within credit card partner ecosystem, ensuring compliance with regulatory standards, driving engagement and retention.

Key Responsibilities :

• Partner ecosystem- Creating a partner ecosystem spanning across different categories like CD / IT, travel, education-com, quick comm etc to drive monthly offers for credit card customers
• Strategic New Age projects : To monitor new age industry trends in BFSI space and driving new strategic initiatives
• Regulatory Compliance : Ensure adherence to Indian regulatory requirements (e.g., RBI guidelines) related to credit card payments and loyalty programs.
• Vendor Management : Work with partners for negotiating commercials and managing the relationship
• Data Analysis & Reporting : Analyze transaction data, customer behaviour, and portfolio performance to provide insights for business growth.
• Customer Experience : Collaborate with customer service teams to handle escalations related to tactical / strategic offers, ensuring a seamless customer experience.
• Legal agreement – Understanding of legal agreements and closure with both legal teams
• Project Management : Lead or support projects related to the introduction of new payment solutions or enhancements in the loyalty space.
• Cross-Functional Collaboration : Work closely with product, technology, compliance, and marketing teams to ensure alignment of payment and loyalty strategies with broader business goals.

Required Qualifications :

Education :

Skills Required

Data Analysis, Project Management, Vendor Management, Regulatory Compliance