Salesforce & Conga Solution Architect

One of our clients has started a global IT transformation program.

We are looking for a talented Salesforce & Conga Solution Architect to design and implement robust CRM and Quote-to-Cash (QTC) solutions integrating Salesforce, Conga, and SAP. The ideal candidate will bring a strategic mindset, deep technical expertise, and proven experience in end-to-end CRM transformation projects across global organizations.

Key Responsibilities

Lead Salesforce and Conga (CPQ, CLM, Composer) solution design and delivery across the full Quote-to-Cash lifecycle.

Architect and deploy Salesforce integrations with SAP (or similar ERP platforms) to streamline order management, billing, and revenue recognition.

Define and implement scalable CRM strategies that align technology solutions with business objectives across Sales, Finance, and Operations.

Design automation workflows using Conga Composer, Conga CLM, and Salesforce CPQ to optimize document generation and contract management.

Collaborate with key business stakeholders to define system architecture, data models, and process enhancements.

Oversee data migration, DevOps (Copado, Azure, Atlassian), and integration frameworks (Celigo, Boomi) to ensure end-to-end delivery excellence.

Provide architectural governance and best practices for CRM development, ensuring scalability, security, and compliance (GDPR, SOX).

Drive user adoption and continuous improvement initiatives, maximizing CRM ROI and business impact.

Required Skills & Experience

Extensive CRM experience, with strong experience in Salesforce ecosystem (Sales, Service, or Revenue Cloud).

Hands-on expertise in Conga Suite - including Conga Composer, Conga CLM, and Conga CPQ.

Proven experience integrating Salesforce with SAP or other ERP systems (eg, NetSuite) for end-to-end QTC automation.

Strong understanding of CPQ, contract lifecycle management, billing, and revenue recognition processes.

Experience in Middleware integrations (Celigo, Dell Boomi, Mulesoft preferred).

Proficiency with DevOps tools (Copado, Azure, Atlassian).

Excellent stakeholder management, communication, and solution documentation skills.

Desirable Qualifications

Salesforce Certified Application Architect or System Architect.

Conga Certified Solution Architect / Conga Composer or CLM Certification.

SAP integration or functional knowledge in Sales & Distribution (SD) or Finance (FI).

Experience in multi-region Salesforce deployments (EMEA, Americas, APAC).

MBA or equivalent business qualification preferred.

This role can be done 100% remote and will be long term.