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Customer Support Executive

SnaphuntMohali, India

30+ days ago

Job description

The Offer

Opportunity within a company with a solid track record of performance
Attractive Salary & Benefits
A role that offers a breadth of learning opportunities

The Job

You will be responsible for :

Handling inbound calls and emails in a professional manner.

Resolving customer inquiries and requests and ensuring strong customer satisfaction.

Working with various internal teams to ensure prompt and accurate order processing and delivery.

Escalating customer feedback as required.

The Profile

You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.

You possess excellent interpersonal as well as written and verbal communication skills.

You are a strong networker & relationship builder

You pay strong attention to detail and deliver work that is of a high standard

You are highly goal driven and work well in fast paced environments

The Employer

Our client is a Bangalore based Recruitment & HR Services company specializing in providing support for recruitment of professionals across BPOs and IT – Embedded systems

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Customer Support Executive • Mohali, India

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