Bangalore based Recruitment & HR Services company specializing in providing support for recruitment of professionals across BPOs and IT – Embedded systems
The Role
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.You possess excellent interpersonal as well as written and verbal communication skills.You are a strong networker & relationship builderYou pay strong attention to detail and deliver work that is of a high standardYou are highly goal driven and work well in fast paced environmentsWhat's on Offer?
Opportunity within a company with a solid track record of performanceAttractive Salary & BenefitsA role that offers a breadth of learning opportunities