Customer Support Executive

Job description

Customer Service

DocOnline's vision is to make healthcare available everywhere for everyone at anytime and anywhere. How?

Through a combination of steadily increasing Internet presence as well as computer intelligence, we can create

a healthcare plan available to all people on their terms.

DocOnline believes in providing an amicable and flexible work environment, which inspires employees to

ideate, act and converse freely. While there is a strong focus on teamwork but there is an equal emphasis on

empowerment and accountability.

As we're operating in a fast moving, rapidly changing, customer centric and knowledge domain, we're looking

for people who are open, flexible and on a learning curve to join our fast-growing team.

Job Description

Function : Sales and Business → Customer Service

Customer Interaction

Customer Relationship

Customer Service

Key Account Management

Requirements :

Should be able to connect with decision makers of the other corporate companies and should generate

leads.

Capable of handling outbound & Inbound calls and explain the product

Candidate should have good communication skills.

Candidate should be able to resolve customer complaints via phone, email, mail, or social media

Should Use telephones to reach out to customers

Should Work with customer service manager to ensure proper customer service is being delivered

should be able to speak with decision makers or HR managers of other corporate companies and

should generate leads.

Language Required : Hindi & English (Mandatory)

Why Explore a Career at DocOnline

DocOnline believes in providing an amicable work environment, which inspires employees to act, think and speak freely. Its very

aim, to make lives of people healthier and productive, starts here. Charity begins at home and hence, the theme resonates in every

work of ours!

Address : 41, Okhla Industrial Estate Phase 3 Rd, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020