Talent.com
Senior Analyst, Customer Insights & Marketing Operations

Senior Analyst, Customer Insights & Marketing Operations

ConfidentialHyderabad / Secunderabad, Telangana, India
9 days ago
Job description

Company Description

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com

Job Description

Blend360 is hiring a Senior Analyst – Customer Insights & Marketing Operations to support a global leader in digital payments and financial services. This position bridges web operations, search and paid media performance, and marketing analytics, leveraging the Adobe Experience Cloud to deliver measurable growth and customer engagement across Mastercard's digital ecosystem.

The ideal candidate combines strong search marketing expertise (SEO, SEM), paid media experience, and analytical acumen, along with technical proficiency in Adobe Experience Manager (AEM) and Adobe Analytics to drive data-backed marketing impact.

Key Responsibilities

Web Operations & Content Management

  • Manage and publish global and localized web content and campaign pages using Adobe Experience Manager (AEM).
  • Ensure all web assets meet brand, accessibility, compliance, and metadata standards.
  • Collaborate with UX / design and development teams to resolve front-end issues using basic HTML, CSS, and JavaScript.
  • Maintain governance, workflows, and approvals using Jira, Confluence, and Bitbucket for process traceability and version control.

Paid Media & Campaign Execution

  • Collaborate with media agencies and creative teams to support go-to-market launches and integrated marketing programs.
  • Support with implementation of campaign tracking, tagging, and pixel validation using Adobe Analytics and tag management systems.
  • Drive A / B testing and personalization initiatives using Dynamic Yield or equivalent tools.
  • Partner with internal business units to define search goals, track performance, and communicate insights effectively.
  • Utilize Adobe Analytics and Google Search Console to track search performance and conversion paths.
  • Recommend improvements to enhance organic and paid visibility, landing page performance, and overall search ROI.
  • Monitor campaign health, troubleshoot data discrepancies, and ensure conversion and attribution accuracy.
  • Analytics, Dashboards & Optimization

  • Build and maintain interactive dashboards to monitor site traffic, engagement, and conversion of KPIs.
  • Analyze customer journeys, funnel performance, and search-to-conversion behavior to identify optimization opportunities.
  • Translate complex analytics into actionable insights for marketing, product, and UX teams.
  • Lead initiatives to enhance SEO / SEM-driven traffic quality and conversion performance.
  • Cross-Functional Collaboration & Project Management

  • Act as a liaison between marketing, analytics, product, and technology teams for campaign delivery and web operations.
  • Manage timelines and deliverables using Jira / Confluence in an agile marketing setup.
  • Support process documentation, reporting frameworks, and workflow standardization for operational efficiency.
  • Participate in retrospectives, quarterly business reviews, and digital strategy discussions to drive continuous improvement.
  • Qualifications

    Core Experience :

  • 4–6 years of experience in digital marketing, search marketing (SEO / SEM), web operations, or performance analytics.
  • Hands-on proficiency with Adobe Experience Cloud (AEM, Adobe Analytics, Adobe Target).
  • Experience with collaboration tools such as Confluence, Jira etc.
  • Prior experience in the banking, financial services, or digital payments sector preferred.
  • Technical & Analytical Skills

  • Strong understanding of search marketing strategy, and technical SEO fundamentals. Tools Google Ads, Facebook etc
  • Proficiency with Google Search Console (optional), Adobe Analytics
  • Ability to troubleshoot minor issues in HTML, CSS, and JavaScript.
  • Data-driven mindset with expertise in building dashboards and interpreting user behavior metrics.
  • Core Competencies

  • Strong problem-solving and analytical skills to translate data into strategic recommendations.
  • Excellent communication and project management abilities.
  • Capability to simplify complex digital and AI-driven marketing concepts for stakeholders.
  • Passion for continuous learning, innovation, and emerging digital technologies.
  • Ability to operate effectively in a global matrix organization and manage multiple stakeholders.
  • Preferred Qualifications

  • Experience with migration from AEM Managed Services to AEM Cloud.
  • Hands-on familiarity with marketing tools and paid media platforms including Google Ads, Facebook / Meta Ads Manager, Google Marketing Platform, and related ad-tech ecosystems.
  • Additional Information

    At Blend360, you'll collaborate with leading global financial institutions to design and deliver data-driven digital experiences. This role blends search marketing paid media performance, and web analytics, empowering you to influence global marketing impact.

    You'll work in a fast-paced, innovation-focused environment where your strategic thinking, digital expertise, and analytical insights will directly shape digital marketing success across markets.

    Skills Required

    Css, Jira, Adobe Analytics, Html, Google Ads, Javascript, Confluence, Bitbucket, facebook, Sem, Google Search Console, Seo

    Create a job alert for this search

    Marketing Analyst • Hyderabad / Secunderabad, Telangana, India

    Related jobs
    • Promoted
    Senior Analyst, Customer Insights & Marketing Operations

    Senior Analyst, Customer Insights & Marketing Operations

    Blend360Hyderabad, Telangana, India
    Blend360 is hiring a Senior Analyst Customer Insights & Marketing Operations to support a global leader in digital payments and financial services. This position bridges web operations search a...Show moreLast updated: 11 days ago
    • Promoted
    Senior Analyst - Performance Attribution, Malaysia

    Senior Analyst - Performance Attribution, Malaysia

    Invartis ConsultingHyderabad, IN
    Job Location - Cyberjaya Malaysia.This role will require relocation to Malaysia.The position is not based in India.We are seeking to hire well experienced Techno-functional Investment Performance O...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Business Analyst

    Senior Business Analyst

    Kanerika IncHyderabad, Telangana, India
    Business Analyst with 3–5 years.The ideal candidate will have hands-on experience in writing functional specs, working with cross-functional teams, and basic proficiency in SQL and Power BI to supp...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Business Analyst

    Senior Business Analyst

    London Stock Exchange GroupHyderabad, India
    Business Analysts at LSEG are responsible for identifying business requirements of data platforms and converting them to repeatable solutions through a product oriented development cycle.They are e...Show moreLast updated: 11 days ago
    • Promoted
    DataBeat - Senior Marketing Analyst

    DataBeat - Senior Marketing Analyst

    DatabeatHyderabad, India
    Title : Senior Marketing Analyst Location : Hyderabad, Telangana Employment Type : Full-Time&l...Show moreLast updated: 21 days ago
    • Promoted
    • New!
    Senior Customer Experience and Engagement Analyst

    Senior Customer Experience and Engagement Analyst

    MastercardHyderabad, IN
    Senior Customer Experience and Engagement Analyst.The role will primarily be focused on working with existing and potential external customers to drive adoption, engagement, and satisfaction with t...Show moreLast updated: 17 hours ago
    • Promoted
    Research Director

    Research Director

    MNR UniversitySangareddy, Telangana, India
    Research Director Job Description.The Director of Research is a senior academic leadership role within a department.In this the Director of Research supports the Head of Department as a member of t...Show moreLast updated: 6 days ago
    • Promoted
    Growth Marketing Analyst

    Growth Marketing Analyst

    Saras AnalyticsHyderabad, Republic Of India, IN
    Key Responsibilities : Work with Business stakeholders closely to drive.Revenue Growth & Optimization -.Work with marketing teams to measure and improve. Cost Optimization & Profitability.Identify in...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Customer Success Analyst

    Senior Customer Success Analyst

    insightsoftwareHyderabad, Telangana, India
    Strategic Collaboration : Proactively partner with Customers internal stakeholders to drive the renewal process for customer software maintenance agreements and subscriptions ensuring alignment with...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Operations Workflow Analyst

    Customer Operations Workflow Analyst

    TuringHyderabad, Republic Of India, IN
    In this role, you will help build workflows, datasets, and simulations that are critical for.Your work will ensure that AI systems are tested against. Recreate operational workflows for.KYC, AML, GD...Show moreLast updated: 7 days ago
    • Promoted
    Senior Manager, Fermentation Operations

    Senior Manager, Fermentation Operations

    MSN LaboratoriesPatancheru, Republic Of India, IN
    MSN Labs is the fastest growing research-based pharmaceutical company based out of India.Founded in 2003 with a mission to make health care affordable, this Hyderabad-based venture has.MSN Labs is ...Show moreLast updated: 7 days ago
    • Promoted
    FactSet - Senior Product Analyst

    FactSet - Senior Product Analyst

    Factset Research SystemsHyderabad
    Description : creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Analytics and Insights Manager

    Senior Analytics and Insights Manager

    Impetus Career ConsultantsHyderabad, Republic Of India, IN
    We are seeking a seasoned and proactive.The ideal candidate will have a strong command over.This role requires a strategic thinker who can collaborate cross-functionally, guide junior team members,...Show moreLast updated: 7 days ago
    • Promoted
    CES - Senior Analyst / Team Lead / Assistant Manager - Marketing Compliance

    CES - Senior Analyst / Team Lead / Assistant Manager - Marketing Compliance

    CES LtdHyderabad, India
    We're currently looking for an Analyst / Team Lead / AM - Marketing Compliance and I think you could be a good fit.We are looking for 6+ years of experience in Marketing Compliance, I'd like...Show moreLast updated: 15 days ago
    • Promoted
    Senior Analyst Customer Insights

    Senior Analyst Customer Insights

    Blend360Hyderabad, Telangana, India
    We are looking for a versatile analytics professional who thrives at the intersection of business and data engineering.We are a team that moves quickly and relies on each other to think independent...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Sales Operations Analyst

    Senior Sales Operations Analyst

    ServiceNowHyderabad, Telangana, India
    What you get to do in this role : .Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecast. Perform pipeline reviews and establish best prac...Show moreLast updated: 12 hours ago
    • Promoted
    Senior Analyst

    Senior Analyst

    Branch InternationalHyderabad, IN
    Branch is a leading AI-based lending fintech with 50M+ downloads across India and Africa.We use alternative data to reach millions of people that are largely excluded from the financial sector.Head...Show moreLast updated: 16 days ago
    • Promoted
    • New!
    Senior Analyst - Oceania KYC [T500-19972]

    Senior Analyst - Oceania KYC [T500-19972]

    MUFGHyderabad, IN
    Japan’s premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busin...Show moreLast updated: 15 hours ago