Sr Analyst II Infrastructure Services

Responsibilities :

• Technical Support : Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Project Contribution : Contribute to the implementation of infrastructure projects and assignments.
• Monitoring & Troubleshooting : Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
• Team Collaboration : Work with the team to enhance infrastructure effectiveness and address technical challenges.
• Documentation : Support the development of infrastructure documentation, including incident logs and configuration records.
• Problem Solving : Apply technical knowledge to address infrastructure-related challenges.
• Best Practices : Follow established best practices and standards in infrastructure service delivery.
• Issue Resolution : Utilize technical skills to address infrastructure issues and incidents.

Required Skills :

Skills Required

Technical Support, Troubleshooting, Problem Solving, issue resolution , Data Analysis, Problem-solving