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SWD - Analyst II Infrastructure Services
ConfidentialBengaluru / Bangalore9 days ago
Job descriptionMonitor SCCM console for client health, deployments, and compliance status Assist in deploying software, patches, and updates to end-user systems Package, test, and deploy software applications and patches using SCCM Manage and support collections, boundaries, and boundary groups Perform basic troubleshooting of SCCM client issues Follow documented SOPs for routine tasks and incident handling Generate routine reports for compliance, software inventory, and hardware asset tracking Maintain and update documentation for standard operating procedures (SOPs), deployment checklists, and troubleshooting steps Participate in change management processes for SCCM-related updates and deployments
Required Skills :
- Basic knowledge of SCCM / MECM components and functions
- Understanding of Windows OS (Windows 10 / 11)
- Familiarity with software deployment and patching processes
- Good troubleshooting skills for desktop and client-related issues
- Basic understanding of PowerShell or willingness to learn
- Strong communication and customer service skills
- Willingness to work in shifts or On-Call, if required
Skills Required
Software Deployment
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Analyst • Bengaluru / Bangalore