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HCM Digital Experience Specialist
HCM Digital Experience SpecialistTata Consultancy Services • Bengaluru, Republic Of India, IN
HCM Digital Experience Specialist

HCM Digital Experience Specialist

Tata Consultancy Services • Bengaluru, Republic Of India, IN
5 hours ago
Job description

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

TCS Hiring for Oracle HCM Journeys

Experience Range : - 6 To 8 Yrs

Job Locations : Pan India

Key responsibilities

1) Design and configure Oracle Journeys :

  • Lead requirements gathering sessions with HR and business stakeholders to design and configure personalized journey templates for various employee life events, including onboarding, promotions, transfers, and offboarding.
  • Develop and configure journey tasks, checklists, and guided workflows to ensure a seamless, user-friendly experience.
  • Use the Journeys Creator tool to build custom journeys that address specific business requirements.

2) Implement and integrate AI agents :

  • Deploy and configure Oracle's pre-built, role-based AI agents, such as the New Hire Onboarding Assistant or Compensation Guidelines Analyst, to automate routine tasks and provide data-driven insights.
  • Collaborate with product teams to design and build custom AI agent templates using Oracle's AI Agent platform.
  • Extend journey tasks by integrating with AI agents to provide employees with automated, conversational support via a digital assistant.
  • 3) System integration and extension :

  • Use the Journeys Booster and AI Agent Studio to connect Oracle HCM with third-party applications and external systems, ensuring data security and unified employee experience.
  • Utilize APIs and integration tools to enable AI agents to access and process relevant data from various enterprise systems.
  • 4) Support and optimization :

  • Provide expert guidance on best practices for adopting Oracle HCM Journeys and AI agents.
  • Analyze journey effectiveness and AI agent performance, using insights to refine and optimize processes for higher efficiency and improved employee satisfaction.
  • Stay current with new Oracle Cloud HCM updates and features, especially those related to AI and employee experience.
  • Required qualifications

    1) Relevant Experience required : 6+ years

    2) Technical expertise :

  • Hands-on experience with Oracle Cloud Human Capital Management (HCM) implementation and configuration.
  • In-depth functional knowledge of Oracle Journeys, including the configuration of templates, tasks, and task types (e.G., Process Automation, User Defined Content).
  • Experience implementing and extending Oracle's Digital Assistant and AI agents for HCM use cases.
  • 3) HR and business acumen :

  • Strong understanding of core HR processes and the employee lifecycle (hire-to-retire).
  • Ability to translate complex business needs into practical, technical solutions.
  • 4) Project and consulting skills :

  • Experience working in a consultative or advisory role with internal or external customers.
  • Excellent communication skills for documenting technical specifications and communicating with non-technical stakeholders.
  • 5) Education :

    A bachelor’s degree in computer science, Human Resources, or a related field is often preferred.

    Minimum Qualification :

    15 years of full-time education

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    Digital Specialist • Bengaluru, Republic Of India, IN

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