Talent.com
ECommerce Account Lead

ECommerce Account Lead

BSH Home Appliances GroupBengaluru, Republic Of India, IN
16 days ago
Job description

Job Description :

Role Overview : As a Key Account Manager for Ecommerce, you will be responsible for driving the success of our key accounts through exceptional relationship management, strategic planning, and market insights. You will lead a team of account managers while collaborating closely with various departments to maximize account potential and achieve overall business objectives.

Key Responsibilities :

  • Business Planning : (Weight : 20)
  • Own and drive P&L responsibility for online channels (e.G., Amazon, Flipkart, Zepto, Blinkit, 3 P sellers etc.).
  • Develop and execute annual business plans aligned with company growth objectives.
  • Track and analyze sales trends, ROI, pricing, and promotions to achieve revenue and profitability targets.
  • Identify and unlock new growth opportunities within existing and emerging online marketplaces.

2 : Data Analytics & Portfolio management : (Weight : 15) .

  • Portfolio analytics with real time data analysis and In sighting / and building portfolio choices alongside with category management team.
  • Track key performance metrics such as GMV, ASP, conversion rates, and category share.
  • Leverage data insights to drive decision-making on pricing, promotion, and assortment.
  • Provide monthly / Quarterly periodic performance reports and competitor benchmarking to management
  • Ensure timely listing / registration, pricing accuracy, and content optimization for all SKUs.
  • Partner with category and supply chain teams for new product launches and exclusive online offerings.
  • Develop financial offers for end consumers based on seasonality and market competition.
  • Key account Management : (Weight : 10)
  • Conduct joint business planning with key accounts to align on sales targets, promotions, and assortment strategy.
  • Negotiate commercial terms, margins, and visibility investments to optimize profitability.
  • Stock Planning and Coordination : (Weight : 30)
  • Plan stock levels in coordination with SCM teams to ensure daily billing and efficient inventory management.
  • Contract Management : (Weight : 5)
  • Review and sign contracts with online dealers, ensuring all agreements meet company standards and regulations.
  • Collaboration with Digital Marketing : (Weight : 5)
  • Conduct weekly meetings with the digital marketing team to review analytics, optimize digital content, and evaluate ongoing campaigns.
  • Plan and execute digital campaigns, traffic-driving activities, and brand promotions on partner platforms.
  • Collaborate with internal marketing & category teams for performance marketing, SEO, and influencer tie-ups for building brand and category performance
  • Financial Coordination : (Weight : 10)
  • Manage payment processes and reconciliation with online dealers in collaboration with the commercial team.
  • Performance Review : (Weight : 5)
  • Conduct monthly reviews with online partners to assess sales promotions and event calendars, driving continual improvement in performance.
  • Customer Service Improvement :
  • Foster discussions with the customer service team to address customer escalations and identify opportunities for service delivery improvements.
  • Team Leadership and Development :
  • Conduct regular team meetings to review performance, address challenges, and celebrate successes.
  • Reporting and Insights :
  • Prepare comprehensive reports on account performance, presenting key insights and recommendations to senior management.
  • Utilize data analytics to monitor client behavior, market dynamics, and competitive landscape.
  • Cross-Departmental Collaboration :
  • Liaise with various departments, including supply chain, logistics, and customer service, to ensure seamless account management.
  • Advocate for client needs within the organization to foster a customer-centric approach.
  • Qualifications :

  • Bachelor's degree in Business Administration, Marketing, or a related field;
  • MBA preferred.

  • Minimum 10 years of experience in key account management, with a strong focus on the ecommerce sector.
  • Proven track record of driving sales growth and managing high-value accounts.
  • Exceptional leadership skills with experience in team management and development.
  • Strong analytical and problem-solving abilities, with a data-driven mindset.
  • Excellent communication and presentation skills, able to engage with senior stakeholders.
  • Comprehensive knowledge of ecommerce platforms, digital marketing, and online sales strategies.
  • Create a job alert for this search

    Ecommerce Account Lead • Bengaluru, Republic Of India, IN

    Related jobs
    • Promoted
    Head of Ecommerce

    Head of Ecommerce

    LivspaceBengaluru, Karnataka, India
    The E-Commerce Head will be responsible for strategizing, leading, and scaling the online business of Livspace across own website, mobile app, and marketplace platforms. The role demands strong expe...Show moreLast updated: 6 days ago
    • Promoted
    Group Product Manager for a big Ecommerce Company

    Group Product Manager for a big Ecommerce Company

    IncluzivBengaluru, Karnataka, India
    Hiring Group Product Managers for a Ecommerce Giant for Bangalore location.At least 6+ years experience in product management in a tech-led company (consumer internet experience preferred).Exceptio...Show moreLast updated: 27 days ago
    • Promoted
    Ecommerce Specialist

    Ecommerce Specialist

    Purviv LabsBengaluru, India
    Role – E-commerce Account Specialist.As an E-commerce Account Specialist, you will oversee the setup and optimization of online sales accounts across platforms like Amazon, Macy’s, Wayfair, and Bed...Show moreLast updated: 5 days ago
    • Promoted
    Marketplace Manager (Quick-Commerce / E-Commerce)-Leading Beauty Brand

    Marketplace Manager (Quick-Commerce / E-Commerce)-Leading Beauty Brand

    HireginieBengaluru, Karnataka, India
    About Our Client : Founded in 2020, our client is a fast-growing Indian skincare brand that focuses on science-backed, ingredient-led formulations. Built on the philosophy of transparency and efficac...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    High Salary! Ecommerce Specialist

    High Salary! Ecommerce Specialist

    Purviv LabsBengaluru, Karnataka, India
    Role – E-commerce Account Specialist.As an E-commerce Account Specialist, you will oversee the setup and optimization of online sales accounts across platforms like Amazon, Macy's, Wayfair, and Bed...Show moreLast updated: 2 hours ago
    • Promoted
    Product Manager - eCommerce Domain

    Product Manager - eCommerce Domain

    Futurestep Recruitment Services Private LimitedBangalore
    Description : One of our leading clients is looking to hire a Product Manager with proven expertise in driving end-to-...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    High Salary : Key Account Manager E-Commerce

    High Salary : Key Account Manager E-Commerce

    Sundrop Brands Limited (Formerly Known as Agrotech Foods Limited)Bengaluru, Karnataka, India
    As a Key Account Manager, you will serve as the primary point of contact for designated key accounts, developing and executing strategic account plans to achieve sales targets and foster long-term ...Show moreLast updated: 2 hours ago
    • Promoted
    Ecommerce Manager

    Ecommerce Manager

    PluckkBengaluru, Karnataka, India
    Develop and execute comprehensive e-commerce sales strategies to achieve revenue and growth targets.Manage platform-specific sales plans and drive joint business plans (JBPs) with leading e-commerc...Show moreLast updated: 17 days ago
    • Promoted
    Ecommerce Head

    Ecommerce Head

    Michael Pagebangalore, India
    Opportunity to lead revenue and build a brand in beauty & personal care space.Opportunity to work closely with the founder. The hiring company is a small-sized, fast-growing entity in the Beauty sec...Show moreLast updated: 30+ days ago
    • Promoted
    ▷ (Immediate Start) Ecommerce Manager

    ▷ (Immediate Start) Ecommerce Manager

    PluckkBengaluru, Karnataka, India
    Role : E-Commerce Manager Location : Bangalore Department : Revenue Employment Type : Full-Time What you’ll do : - Develop and execute comprehensive e-commerce sales strategies to achieve revenue a...Show moreLast updated: 6 days ago
    • Promoted
    Account Manager – Amazon & E-commerce Advertising Platform

    Account Manager – Amazon & E-commerce Advertising Platform

    Hectorhosur, India
    Hector is a next-generation advertising platform built to simplify and scale Amazon and e-commerce advertising.We help brands run smarter campaigns through automation, Amazon Marketing Cloud (AMC) ...Show moreLast updated: 3 days ago
    • Promoted
    Account Manager e commerce amazon vendor central and sponsored advertising

    Account Manager e commerce amazon vendor central and sponsored advertising

    PatsungBengaluru, Karnataka, India
    We suggest you enter details here.This is a full-time on-site role located in Bengaluru for an Account Manager specializing in Amazon Vendor Central and Sponsored Advertising.The Account Manager wi...Show moreLast updated: 30+ days ago
    • Promoted
    E-commerce / Q-commerce Sales Head

    E-commerce / Q-commerce Sales Head

    OctoLifeBengaluru, Karnataka, India
    OctoLife is a startup founded by serial entrepreneurs with a mission to build the world’s most efficient and sustainable cooling products. In a rapidly warming world, OctoLife is on a mission to dem...Show moreLast updated: 9 days ago
    • Promoted
    E-commerce / Q-commerce Sales Head [Apply Now]

    E-commerce / Q-commerce Sales Head [Apply Now]

    OctoLifeBengaluru, Karnataka, India
    About the Company : OctoLife is a startup founded by serial entrepreneurs with a mission to build the world’s most efficient and sustainable cooling products. In a rapidly warming world, OctoLife is...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    ▷ 15h Left : Key Account Manager- E-commerce

    ▷ 15h Left : Key Account Manager- E-commerce

    BSH Home Appliances GroupBengaluru, Karnataka, India
    Role Overview : As a Key Account Manager for Ecommerce, you will be responsible for driving the success of our key accounts through exceptional relationship management, strategic planning, and marke...Show moreLast updated: 2 hours ago
    • Promoted
    E-commerce / q-commerce sales head

    E-commerce / q-commerce sales head

    OctoLifeBengaluru, Karnataka, India
    Octo Life is a startup founded by serial entrepreneurs with a mission to build the world’s most efficient and sustainable cooling products. In a rapidly warming world, Octo Life is on a mission to d...Show moreLast updated: 6 days ago
    • Promoted
    Key Account Manager E-Commerce

    Key Account Manager E-Commerce

    Sundrop Brands Limited (Formerly Known as Agrotech Foods Limited)Bengaluru, Karnataka, India
    As a Key Account Manager, you will serve as the primary point of contact for designated key accounts, developing and executing strategic account plans to achieve sales targets and foster long-term ...Show moreLast updated: 16 days ago
    • Promoted
    Key Account Manager- E-commerce

    Key Account Manager- E-commerce

    BSH Home Appliances GroupBengaluru, Karnataka, India
    As a Key Account Manager for Ecommerce, you will be responsible for driving the success of our key accounts through exceptional relationship management, strategic planning, and market insights.You ...Show moreLast updated: 17 days ago