Senior Operations Manager

Position : Operations Manager (Logistics Aggregator)Location : PAN India

Experience : 7+ years

Employment Type : Full-time

Key Responsibilities

Manage day-to-day logistics operations across all approved channels.

Liaise with service providers ensuring adherence to delivery schedules and quality standards.

Monitor and resolve delays, risks, and operational bottlenecks.

Optimize processes for efficiency, cost-effectiveness, and compliance.

Lead vendor relationship management and contract compliance.

Provide actionable reports and insights to senior management.

Performance MetricsOn-Time Delivery Rate ≥ 95% for all shipments.

Turnaround Time (TAT) compliance ≥ 98% with service providers.

Reduction in transit delays by 15% annually.

Vendor compliance rate at 99%.Cost optimization targets met or exceeded quarterly.

Incident resolution time within 24 hours for operational issues.

Required Skills & Qualifications

At least 7 years of operations experience in logistics / freight forwarding.

Strong vendor management, negotiation, and analytical skills.

Leadership experience managing cross-functional teams.

Interested candidates may apply with their latest CV at ganesan@gatesupplychain.in