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Pre Sales Engineer

ConfidentialHyderabad / Secunderabad, Telangana

3 days ago

Job description

Pre Sales Support and Client Engagement :

Pre-Sales Support : Work closely with the sales team to understand customer requirements and provide technical guidance to propose the best system integration solutions.
Customer Presentations : Present and demonstrate system integration products, services, and solutions to potential clients, highlighting technical features, benefits, and value propositions.
Technical Consultations : Conduct technical discussions with customers to understand their infrastructure, challenges, and integration requirements.
Requirements Analysis : Engage with clients to gather detailed business and technical requirements for system integration projects.

Solution Design and Customization :

Solution Engineering : Collaborate with the client and internal teams (engineering, product, and technical) to design customized system integration solutions based on the clients specific needs & Problems.

Proposal Development : Prepare technical proposals, including system architecture, product specifications, and cost estimates, aligned with client requirements.

Technical Documentation : Create and present detailed technical documentation, diagrams, and presentations for proposed solutions.

Technical Expertise and Product Knowledge :

Product Knowledge : Maintain a deep understanding of the company's system integration products, solutions, and technologies (such as cloud services, Cyber Security Solutions, IT infrastructure, IT Managed Services, IT network systems, automation, etc.).

Market Trends : Stay up-to-date with the latest industry trends, technologies, and competitors' offerings to ensure that the company's solutions remain competitive and innovative.

Collaboration with Internal Teams :

Cross-Functional Collaboration : Work closely with the Sales, Service, and project management teams to ensure seamless execution of system integration projects.

Post-Sales Handover : Support the transition of technical information to the implementation team, ensuring smooth handover after the sale is closed.

Client Support and Training :

Client Training : Provide technical training to customers as part of post-sale support to ensure successful adoption of integrated solutions.

Troubleshooting and Support : Assist clients in resolving any technical issues or challenges during the installation and integration phases, ensuring customer satisfaction.

Sales and Revenue Generation :

Sales Target Support : Collaborate with the sales team to achieve sales targets and revenue goals by providing technical expertise and delivering high-quality, customized solutions.

Lead Generation : Participate in identifying new sales opportunities and actively support the sales team during the sales cycle, from initial inquiry to closing.

Continuous Improvement :

Feedback Loop : Provide feedback on customer needs, product performance, and competitive landscape to improve offerings.

Process Optimization : Continuously improve processes and systems related to pre-sales, proposals, and technical presentations to enhance overall efficiency.

Required Qualifications :

Education : Bachelor's degree in Engineering, Computer Science, Information Technology, MBA or a related technical field.

Experience : Minimum of 5+ years of experience as a Pre Sales Engineer, Solutions Engineer, or Technical Sales in the system integration, IT, or technology industry.

Technical Skills : Strong understanding of system integration, networking, cloud computing, Cyber Security Solutions, enterprise IT solutions, and automation technologies.

Sales Acumen : Experience in technical sales, pre-sales support, or business development within a technical or IT environment.

Product Knowledge : Familiarity with products related to system integration, such as hardware, software, Cyber Security, network infrastructure, and cloud solutions.

Key Skills :

Technical Expertise : In-depth knowledge of system integration technologies and solutions, with the ability to translate complex technical concepts into clear, customer-friendly solutions.

Communication Skills : Excellent verbal and written communication skills to engage with clients, explain technical concepts, and present solutions effectively.

Problem-Solving : Strong analytical and problem-solving skills to develop creative solutions for client challenges.

Customer-Focused : Ability to understand client needs and provide tailored solutions that align with their business goals.

Presentation Skills : Ability to deliver engaging, clear, and impactful presentations to technical and non-technical stakeholders.

Skills Required

Sales, IT, Automation, Information Technology

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Pre Sales Engineer • Hyderabad / Secunderabad, Telangana

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