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Pre Sales Engineer

Pre Sales Engineer

ConfidentialHyderabad / Secunderabad, Telangana
30+ days ago
Job description

Pre Sales Support and Client Engagement :

  • Pre-Sales Support : Work closely with the sales team to understand customer requirements and provide technical guidance to propose the best system integration solutions.
  • Customer Presentations : Present and demonstrate system integration products, services, and solutions to potential clients, highlighting technical features, benefits, and value propositions.
  • Technical Consultations : Conduct technical discussions with customers to understand their infrastructure, challenges, and integration requirements.
  • Requirements Analysis : Engage with clients to gather detailed business and technical requirements for system integration projects.

Solution Design and Customization :

  • Solution Engineering : Collaborate with the client and internal teams (engineering, product, and technical) to design customized system integration solutions based on the clients specific needs & Problems.
  • Proposal Development : Prepare technical proposals, including system architecture, product specifications, and cost estimates, aligned with client requirements.
  • Technical Documentation : Create and present detailed technical documentation, diagrams, and presentations for proposed solutions.

    • Technical Expertise and Product Knowledge :

  • Product Knowledge : Maintain a deep understanding of the company's system integration products, solutions, and technologies (such as cloud services, Cyber Security Solutions, IT infrastructure, IT Managed Services, IT network systems, automation, etc.).
  • Market Trends : Stay up-to-date with the latest industry trends, technologies, and competitors' offerings to ensure that the company's solutions remain competitive and innovative.

    • Collaboration with Internal Teams :

  • Cross-Functional Collaboration : Work closely with the Sales, Service, and project management teams to ensure seamless execution of system integration projects.
  • Post-Sales Handover : Support the transition of technical information to the implementation team, ensuring smooth handover after the sale is closed.

    • Client Support and Training :

  • Client Training : Provide technical training to customers as part of post-sale support to ensure successful adoption of integrated solutions.
  • Troubleshooting and Support : Assist clients in resolving any technical issues or challenges during the installation and integration phases, ensuring customer satisfaction.

    • Sales and Revenue Generation :

  • Sales Target Support : Collaborate with the sales team to achieve sales targets and revenue goals by providing technical expertise and delivering high-quality, customized solutions.
  • Lead Generation : Participate in identifying new sales opportunities and actively support the sales team during the sales cycle, from initial inquiry to closing.

    • Continuous Improvement :

  • Feedback Loop : Provide feedback on customer needs, product performance, and competitive landscape to improve offerings.
  • Process Optimization : Continuously improve processes and systems related to pre-sales, proposals, and technical presentations to enhance overall efficiency.

    • Required Qualifications :

  • Education : Bachelor's degree in Engineering, Computer Science, Information Technology, MBA or a related technical field.
  • Experience : Minimum of 5+ years of experience as a Pre Sales Engineer, Solutions Engineer, or Technical Sales in the system integration, IT, or technology industry.
  • Technical Skills : Strong understanding of system integration, networking, cloud computing, Cyber Security Solutions, enterprise IT solutions, and automation technologies.
  • Sales Acumen : Experience in technical sales, pre-sales support, or business development within a technical or IT environment.
  • Product Knowledge : Familiarity with products related to system integration, such as hardware, software, Cyber Security, network infrastructure, and cloud solutions.

    • Key Skills :

  • Technical Expertise : In-depth knowledge of system integration technologies and solutions, with the ability to translate complex technical concepts into clear, customer-friendly solutions.
  • Communication Skills : Excellent verbal and written communication skills to engage with clients, explain technical concepts, and present solutions effectively.
  • Problem-Solving : Strong analytical and problem-solving skills to develop creative solutions for client challenges.
  • Customer-Focused : Ability to understand client needs and provide tailored solutions that align with their business goals.
  • Presentation Skills : Ability to deliver engaging, clear, and impactful presentations to technical and non-technical stakeholders.

    • Skills Required

    Sales, IT, Automation, Information Technology

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    Pre Sales Engineer • Hyderabad / Secunderabad, Telangana