Job Description
The Mission
The Semiconductor Field Applications Team offers technical expertise to our customers, assisting them in developing innovative products and processes using advanced technology. The team collaborates closely with the product team, the account team, and the customer to drive business growth and ensure customer satisfaction.
How you will make an impact
The Field Applications Engineer is the technical professional responsible for enabling our industry customers in the integration of our tools into their processes supporting the development and production of semiconductors and related technologies.
What you will do
- Provide on-site professional technical support in India.
- Develop innovative solutions to customer challenges to ensure customer satisfaction and grow the business.
- Support tool acceptance and new technologies on location and in coordination with the product and service teams.
- Develop positive relationships with our customers as a technical partner for solving their challenges, explaining our technology, and assisting with application development.
- Provide detailed technical feedback to the product teams on customer needs and product performance in the field
How will you get here
This position is ideal for a creative and dynamic technologist with a focus on innovation and customer satisfaction. The successful candidate will possess the following combination of education and experience.
Typically requires a university degree in Physics, Materials Science, Chemistry, or a related field; an advanced degree is helpful.2+ years of experienceHands-on experience with SDB (Small Dual Beam) required or related process use case creations.Knowledge of process development in the semiconductor or related industries is a plus.Experience with characterization, failure analysis, and metrology a plus.Excellent, clear communication skills and the ability to cultivate positive, productive relationships with customers is a must.Ability to travel India domestically and possession of a valid passport.Skills Required
It Skills, Customer Satisfaction