Sales Coordinator

Job Description :

We are looking for a detail-oriented and proactive Sales & Tender Executive to manage quotation submissions, tender documentation, order processing, and coordination across departments. The ideal candidate should have experience handling tenders on online portals and working with CRM / ERP systems.

Key Responsibilities :

Submit quotations on time, upload and maintain records in CRM.

Create and manage sales orders in ZIP ERP , ensuring accuracy and timely fulfillment.

Coordinate with logistics and finance teams for smooth order processing and delivery.

Handle documentation and submission of tenders on GEM, E-Procurement, N Procurement, NCDFI , and other online portals.

Address customer inquiries via calls and provide excellent support and follow-ups.

Maintain detailed records of sales orders, invoices, stock, and related data.

Monitor stock levels and assist in maintaining stock availability.

Process dispatches , verify TA / DA claims , and support payment follow-ups (Advance, Outstanding, EMD, PBG).

Assist in training new sales team members on processes and policies.

Perform vendor and portal registrations and upload products on GEM as required.

Cross-verify entries in Zoho and prepare stock data for specific brands (FOSS / Bioeasy / Generon).

Handle global communications and support management in data sharing and reporting (MBO).

Requirements :

Bachelor’s degree in Business Administration, Commerce, or related field.

2–5 years of experience in Sales Coordination / Tender Management / Back-office Sales Support .

Hands-on experience with CRM, ERP (ZIP), and online tender portals (GEM, E-Procurement, etc.) .

Strong attention to detail, organizational, and follow-up skills.

Excellent communication and coordination abilities.

Proficiency in MS Office and data management tools.

Salary : As per industry standards