IT Manager – E-commerce RetailJust In Time • Mumbai, Maharashtra, India
IT Manager – E-commerce Retail
Just In Time • Mumbai, Maharashtra, India
25 days ago
Job descriptionMaintain robust IT infrastructure across corporate office, warehouses, and retail stores. Manage network security, data backups, and server performance. Oversee hardware and software procurement, installation, and maintenance. Ensure data privacy and compliance with IT policies and security protocols. Drive digital transformation initiatives and process automation to improve efficiency. Collaborate with cross-functional teams (Operations, Marketing, Finance, Customer Service) for system enhancements. Manage implementation of ERP / POS / Inventory management systems and ensure their integration with e-commerce platforms. Lead and mentor the IT team; allocate resources and monitor performance. Manage relationships with external technology vendors, agencies, and service providers. Negotiate service level agreements (SLAs) and ensure timely delivery of projects. Implement and monitor cybersecurity measures to protect systems and data. Conduct regular audits, risk assessments, and vulnerability tests. Ensure compliance with applicable data protection regulations (e.g., GDPR, IT Act, etc.). Strong understanding of e-commerce technology architecture and digital ecosystems. Hands-on experience with Shopify, Magento, WooCommerce, or custom-built platforms. Familiarity with ERP systems, CRM tools, API integrations, and cloud technologies (AWS, Azure, GCP). Proficiency in network management, cybersecurity, and database administration. Excellent project management and stakeholder coordination skills. Problem-solving mindset with the ability to work in a dynamic, fast-paced retail environment. Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field. 7–10 years of IT experience, with at least 3–5 years in an e-commerce or digital-first retail setup. Proven track record of managing e-commerce technology platforms and IT infrastructure. Certifications such as ITIL, PMP, AWS Certified Solutions Architect, or CISSP will be an added advantage. Platform uptime and system performance metrics. Incident resolution time and SLA adherence. Successful delivery of IT / digital projects within timelines and budgets. Reduction in system downtime and security incidents. Improvement in internal process automation and operational efficiency.
Role Overview :
The IT Manager – E-commerce Retail will oversee all technology operations and ensure the seamless functioning of digital platforms in a fast-paced e-commerce retail environment. This role involves managing IT infrastructure, ensuring platform uptime, coordinating with vendors and internal teams, and implementing scalable tech solutions that enhance customer experience and operational efficiency in a digital-first ecosystem.
Key Responsibilities :
1. E-commerce & Digital Platform Management
- Oversee end-to-end technical operations of the e-commerce platform (website, app, backend systems).
- Ensure high uptime, speed, and security of digital properties.
- Coordinate with development teams for new feature rollouts, bug fixes, and version updates.
- Manage integrations with third-party tools such as payment gateways, logistics, CRM, ERP, and marketing automation platforms.
2. IT Infrastructure & Network Management
3. Technology Projects & Process Automation
4. Team & Vendor Management
5. Data Security & Compliance
Key Skills & Competencies :
Qualifications & Experience :
Performance Indicators (KPIs) :
Create a job alert for this search
Ecommerce Manager • Mumbai, Maharashtra, India
Related jobs
)
Senior Director of IT operations
Foundever • Kalyan-Dombivli, IN
The Senior Director of IT Operations is a passionate and detailed customer-centric leader responsible for overseeing the day-to-day operations of the IT environment, ensuring operational and execut...Show more
Last updated: 12 days ago • Promoted
Manager - IT Application Support - Powai
Hiranandani Financial Services • Mumbai, Maharashtra, India
Manager of IT Applications to manage implementation and support of our LOS application.This role involves overseeing the applications, ensuring operational efficiency, optimizing system performance...Show more
Last updated: 12 days ago • Promoted
Manager IT
Confidential • Delhi, Kolkata, Mumbai
Oversee the management and optimization of IT systems, infrastructure, and networks across the organization.Administer and maintain cloud computing environments such as Microsoft Azure, AWS, and Go...Show more
Last updated: 15 days ago • Promoted
IT Service Management
ISG (Information Services Group) • Thane, IN
Wanted : dynamic and creative individuals ready to connect with a like-minded team.You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effect...Show more
Last updated: 3 days ago • Promoted
Shopify Website Manager
Ecom Ethos • Thane, IN
Responsible for assisting team with Shopify-related tasks, troubleshooting issues, and.Shopify updates to improve UX / UI on client websites.
INR 25,000 - 35,000 Per month .We are a team of skilled ex...Show more
Last updated: 11 days ago • Promoted
Project Manager - IT
Kale Logistics Solutions • Mumbai, Maharashtra, India
Set deadlines, get allocated work done, monitor and summarise project progress health and progress.Prepare reports for senior management regarding status of projects.
Responsible to manage project s...Show more
Last updated: 9 days ago • Promoted
IT : Tech Manager - Development
Confidential • Mumbai, India
The Information Technology at Axis Bank aims to enable sophisticated product development, better market infrastructure, implementation of reliable techniques for control of risks and to help the fi...Show more
Last updated: 15 days ago • Promoted
E-commerce Manager- Marketplaces
Confidential • India, Mumbai
Senior E-Commerce Manager / Head of E-Commerce (D2C Focus).E-commerce, with 1+ year in senior leadership.Lower Parel west, Mumbai (Full time- Office).
Drive the end-to-end e-commerce growth strategy...Show more
Last updated: 22 hours ago • Promoted • New!
Senior Manager, IT Applications
BITSoM - BITS School of Management • Kalyan, Maharashtra, India
Senior Manager, IT Applications.The IT Application Manager will be accountable for managing and ensuring seamless operations of all academic, administrative, and enterprise IT applications at the B...Show more
Last updated: 30+ days ago • Promoted
IT Ariba Applications Manager
Nouryon • Mumbai, Maharashtra, India
At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually.
We create innovative and sustainable solutions for our customers to ...Show more
Last updated: 30+ days ago • Promoted
IT Manager
Confidential • Mumbai
Manager, you will be responsible for managing all aspects of I.Along with your team, you will be responsible for.IT policies and best practice guides for the organization.Ensuring that retail syste...Show more
Last updated: 30+ days ago • Promoted
Manager IT (application and Infra)
Confidential • Mumbai, India
Are you a visionary technologist with a passion for driving enterprise-wide digital transformation.Strategic Technology Leadership.
Architect and execute IT strategies aligned with business growth a...Show more
Last updated: 15 days ago • Promoted
Ecommerce Manager
The Face Shop India Official • Worli, Maharashtra, India
The Face Shop is one of our esteemed brands.We are dedicated to delivering high-quality skincare products to enhance our customers' beauty and well-being.
We are currently seeking a Creative Lead fr...Show more
Last updated: 12 days ago • Promoted
Delivery Manager - IT
1Point1 • Navi Mumbai, Maharashtra, India
About us One Point One Solutions is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth.
We are certified by ISO 9001 : 2015, ISO / IES 27...Show more
Last updated: 30+ days ago • Promoted
Senior Manager EUC - Corporate
HappieHire • Mumbai, Maharashtra, India
The Corporate IT Manager will be responsible for overseeing the company’s overall technology infrastructure, ensuring secure, seamless, and scalable IT operations that support business growth.This ...Show more
Last updated: 2 days ago • Promoted
Manager - IT Operations
Confidential • Mumbai, India
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions.
At the heart of our S2P solution is...Show more
Last updated: 5 days ago • Promoted
E-commerce Manager
Confidential • Mumbai, India
The E-commerce Manager will own the strategy, execution, and performance of WinMagic Toys' online business across all marketplace and quick commerce platforms.
This role requires strong commercial a...Show more
Last updated: 15 days ago • Promoted
IT Project Bidder
im24x7 Delta Solutions FZCO • Kalyan-Dombivli, IN
Location : Remote | Flexible Engagement.We’re looking for a proactive IT Project Bidder to join our growing team — someone who can identify new project opportunities, communicate with clients, and h...Show more
Last updated: 30+ days ago • Promoted