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Systems Engineer, IT Operations

Systems Engineer, IT Operations

ConfidentialIndia, Cochin / Kochi / Ernakulam
8 days ago
Job description

We are looking for a skilled and proactive IT Support Engineer with hands-on experience in installing and troubleshooting Windows , Ubuntu , and Mac OS systems.

Responsibilities :

  • Install, configure, and troubleshoot operating systems : Windows, Ubuntu, and macOS
  • Provide end-user support for OS-related and hardware issues across different platforms
  • Perform basic network setup and troubleshooting, especially with Cisco routers and switches
  • Monitor system performance and ensure compliance with IT policies
  • Maintain hardware inventory and ensure proper functioning of desktops, laptops, and peripherals
  • Collaborate with the IT team to manage software installations, updates, and patching
  • Document support activities, incidents, and resolutions in ticketing systems

Requirements :

  • Proven experience in installation and troubleshooting of Windows , Ubuntu / Linux , and Mac OS
  • Solid understanding of basic networking concepts and hands-on experience with Cisco switches / routers
  • Familiarity with system administration and desktop support practices
  • Strong problem-solving and communication skills
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    System Engineer • India, Cochin / Kochi / Ernakulam

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