Wits Innovation Lab is seeking a highly skilled Business Analyst with hands-on experience in DuckCreek's Distribution Management System (DMS). This role is ideal for professionals with a strong understanding of the insurance domain, who can work collaboratively with onshore teams and stakeholders to deliver document-driven insurance solutions.
Key Responsibilities :
- Act as a liaison between business stakeholders and technical teams for DuckCreek DMS-related requirements
- Gather, analyze, and document business and functional requirements for insurance policy documents, forms, and correspondence
- Collaborate with developers, QA teams, and product owners to ensure DMS configuration aligns with business needs
- Facilitate requirement workshops, user story grooming sessions, and DMS document mapping exercises
- Assist with UAT planning and execution, including defect tracking and resolution
- Create documentation such as BRDs, FSDs, process flows, and user guides
- Work within Agile / Scrum delivery frameworks, attending daily stand-ups and sprint ceremonies
- Communicate effectively with onshore stakeholders across different time zones
Required Skills & Qualifications :
3+ years of hands-on experience with DuckCreek DMSStrong understanding of P&C insurance products and processesProven experience working in offshore delivery modelsExcellent analytical, problem-solving, and communication skillsFamiliarity with Agile methodologies and tools like JIRA, Confluence, etc.Ability to interpret XML templates and understand document generation logic (nice to have)Preferred Qualifications :
Prior experience working with US-based insurance clientsBasic understanding of other DuckCreek modules (e.g., Policy, Billing, Claims)Certification in Business Analysis or Agile frameworks (e.g., CBAP, CSM)(ref : hirist.tech)