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Network Support Specialist

Network Support Specialist

Hamilton BarnesBengaluru, Republic Of India, IN
2 hours ago
Job description

Job Title : Network Support Engineer

Location : Bangalore (Hybrid)

About the Opportunity :

Join a rapidly expanding technology company building its Network Support Division in Bangalore. You’ll support enterprise customers running complex, high-performance network environments while working with proprietary hardware and software. This role offers exposure across Routing, Switching, Wireless, DNS Security, VPN, and SD-WAN , providing the chance to work at the forefront of modern network infrastructure.

If you’re passionate about troubleshooting, enjoy problem-solving, and want to sharpen your skills in next-generation network infrastructure, this is the perfect environment to progress your career.

Key Responsibilities :

  • Deliver high-quality network support to enterprise customers, ensuring issues are resolved efficiently and effectively
  • Troubleshoot and diagnose complex routing, switching, wireless, and security problems across LAN and WAN environments
  • Work closely with engineering teams to escalate and document product issues, ensuring continuous improvement
  • Create and maintain technical documentation and knowledge base content
  • Collaborate with peers to refine internal processes and drive technical excellence across the team

Desirable Certifications :

  • Cisco (CCNA, CCNP, CCIE) or Juniper (JNCIA, JNCIS, JNCIP) in Routing & Switching or Wireless certifications
  • Required Skills & Experience :

  • Excellent English communication skills. Clear, respectful, and proactive communication is not optional - it is fundamental to our client and their customer relationships.
  • Strong knowledge of Routing, Switching, and Wireless (LAN / WAN)
  • Ability to troubleshoot, configure, and manage issues across all layers 1–4.
  • Proven troubleshooting experience in large-scale enterprise environments
  • Strong analytical, documentation, and communication skills
  • Team player who thrives in fast-paced, high-performance settings
  • Benefits :

  • Work with cutting-edge, in-house developed networking technology
  • Join a company that values deep technical expertise and career growth
  • Competitive salary and benefits
  • Hybrid working model with collaborative office days
  • If interested, please submit an updated resume.

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    Network Specialist • Bengaluru, Republic Of India, IN

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