Key Responsibilities :
- Cisco DNA Center Expertise : Serve as the primary SME for Cisco DNA Center, encompassing :
- Onboarding, provisioning, and management of network devices (routers, switches, wireless controllers, access points).
- In-depth utilization of Assurance features for network health monitoring, troubleshooting, and anomaly detection.
- Proficiency in Software-Defined Access (SDA) fabric design, implementation, and operations (border, control plane, edge nodes).
- Management of network policies, segmentation (Virtual Networks / VN), and security integrations (e.g., Cisco ISE).
- Leveraging Automation features, templates, and workflows for efficient network operations.
- Implementation & Operations :
- Lead the planning, deployment, and configuration of Cisco DNA Center solutions and related network infrastructure components.
- Develop and implement standardized operating procedures (SOPs) and best practices for DNA Center management.
- Perform proactive monitoring, health checks, and capacity planning for the DNA Center appliance and managed network.
- Troubleshooting & Resolution :
- Act as an escalation point for complex network issues, leveraging DNA Centers analytics and troubleshooting tools.
- Conduct root cause analysis (RCA) for critical incidents related to network performance, connectivity, and security.
- Collaborate with Cisco TAC and other vendors for advanced issue resolution.
- Mentorship & Knowledge Transfer :
- Provide expert guidance, training, and knowledge transfer to junior network engineers and operations teams.
- Create comprehensive documentation, runbooks, and playbooks related to DNA Center operations.
Skills Required
network automation , Sdn, Python Scripting, Api Integration, Network Security, Cloud networking