Position Title : Regional Sales Manager
Department : Sales and Distribution
Work Location : Regional office
Grade : M3 / M4 Travel Required : Yes(50%)
Reporting to : Administrative : Regional Manager
Reported by : ASMs
Functional : Regional Manager
Category Head
Educational Qualification : Graduate and MBA in Sales / Marketing
Experience : 8 - 12 years
Any additional requirement :
Purpose of the Position :
The purpose of this position is to drive sales in the specific sub-region to meet AOP targets by implementing trade promotions, ensuring stock availability, distributor expansion, etc.
Key Roles and strategy :
- Design & execute sales strategies defined for each sub-category and state to ensure month-on-month achievement of sales target (value and volume).
- The RSM is responsible for overall sales in his assigned territory.
New product launches :
Ensure revenue from sales of new products as per AOP targetDistributor expansion :
Drive incremental revenue from distribution expansionCustomer Orientation :
Distributor calls :
Conduct calls as per the agreed plan with each distributor.Review call cycle, reporting (weekly) on calls made and stock ordered for the teamDistributor management :
Build and maintain distributor relationships to grow regional salesMarketing :
Work closely with distributors to develop & execute annual plan for promotions, advertising campaigns and retailer meets;Coordinate with the Marketing team to ensure that distributors are fully aware of and support planned promotionsMerchandising :
Provide merchandising assistance (i.e., through point of sale material, brochures, etc.) and advice to distributors in order to maximise salesDistributor investments :
Ensure distributors have appropriate investments to cater to market needs (stock levels, credit, salesmen, etc.)Complaints management :
Resolve product issues (such as recurring faults) at distributor level, arranging credits, replacement stock as required and providing feedback to Brand Managers for recurring issues;Ensure timely settlement of distributor issues like pending schemes / discounts / reversal of debit note, etc.Product intelligence :
Provide support to develop products as per region's demandsException approvals :
Authorise and allocate transit damage rebates and credits effectively and within Company guidelines in order to maintain a positive relationship with distributors and maximise profitability.Report any exceptions to the Regional ManagerMarket metrics :
Track distributor order fulfilment of demand generated from Retailers by the field forceCompetitor benchmarking :
Benchmark market / competitor best practices through ASMs & derive actionable recommendations from the sameDistributor appointment :
Scouting and appointing new distributors as per defined normsDistributor onboarding :
Ensuring distributor gets all relevant post appointment supportDistributor exclusivity :
Ensuring adherence of exclusivity to Relaxo by designated exclusive distributorsPeople Orientation : Market expansion :
Motivate & lead ASMs & SOs to establish coverage, distribution and display objectives to meet Sales targetsTargets :
Cascade targets for team & provide necessary support such as coaching, feedback, training & development to meet targetsTrainings :
Provide inputs on training needs for the team to Regional Manager / Recruit and develop team members.Support HR in creation of a talent pipeline to ensure business continuity in case of attritionMentorship and supervision :
Mentoring, coaching and supervising the work of ASMsInternal Business Process :
Sales planning :
Overseeing creation of monthly / weekly / daily distributor-wise, sub category-wise sales plan for the monthCollections :
Track & minimize average outstanding at end of each month as a % of month's salesBalanced billing :
Improve sales billing phasing to reduce month end skewChannel partner engagement :
Drive distributor / retailer engagement and scale up efforts to increase number of participating distributors / retailersMarket working plan adherence :
Ensure adherence to market working plan for self & team. Report regularly to Regional ManagerDistributor quality tracking :
Review quality of distribution by tracking the range of articles billed out of the identified focus articles and target fulfilmentScheme success :
Maximizing enrolment into trade schemesStock availability :
Ensure improvement in article wise stock availabilityProcess sanctity :
Ensure adherence to key sales processesDistributor-retailer mapping :
Prepare territory-wise distributor to retailer mapping records and ensuring adherenceSales forecasting :
Provide inputs to Regional Manager for accurate & timely sales forecastsReviews :
Conduct and attend timely reviews as per sales governance modelDocumentation from distributors :
Collect no pending issue letter from distributors on quarterly Sales planningBTL implementationDistributor management / engagementProduct knowledgeFunctional Behavioral :
Customer FocusCollaborationAdaptabilityResult orientationExecution excellenceKey Result Areas : Quantitative :
% Target achievement on AOP for the sub-region% revenue contribution from NPDsAverage outstanding at end of each month as % of month's salesIncremental revenue from distribution expansion(Billing in last 3 days / Total Billing) averaged over four quartersAttrition# of participating distributors / retailers in promotions / engagement programs% adherence to monthly market working plan (self & team)% Improvement in forecast Salesforce effectivenessDistributor coverage expansionOn time target cascade for teamKey Stakeholder Marketing / Brand team
NPDProduction Planning & LogisticsSales SupportExternal :
DistributorsRetailers(ref : iimjobs.com)