About Scribido Campus
Scribido Campus, founded in 2014, is an organisation that offers Schools and School students various products and services, which are both academic and non-academic in nature.
Role Overview
As our General Manager, you will own end-to-end client relationships, drive revenue growth, and oversee the successful delivery of our programs. You will be the bridge between our business objectives and operational execution—managing a small team, nurturing key accounts, and identifying new business opportunities.
Key Responsibilities
- Client Relationship Management : Serve as the primary point of contact for institutional and corporate clients; build trust, anticipate needs, and ensure world-class service delivery.
- Business Development : Identify, pitch, and close new partnerships with schools, colleges, corporations, and individual clients to achieve revenue targets.
- Team Leadership : Recruit, train, and mentor a lean client-servicing team and freelance trainers; set performance goals and conduct regular reviews.
- Program Delivery Oversight : Coordinate with content designers, trainers, and operations to ensure on-time, high-quality workshop and course delivery.
- Strategic Planning & Reporting : Develop quarterly business plans, forecast revenues, track KPIs (enrollment numbers, client satisfaction scores, upsell rates) and present insights to leadership.
- Process Optimisation : Continuously refine client-servicing workflows, CRM data integrity, proposal templates, and feedback loops to drive efficiency and scalability.
- Stakeholder Communication : Liaise with marketing, finance, and operations teams to align on pricing, promotional campaigns, and logistical requirements.
Qualifications & Skills
Experience : 5–8 years in client servicing, account management, or general management roles—preferably in education, training, or professional services.Digital Marketing Coordination : Collaborate with the marketing team to plan and execute digital campaigns (social media, email, paid ads) that generate leads and nurture existing accounts.Video & Graphic Oversight : Work closely with in-house or freelance video editors and graphic designers to produce high-impact promo videos, presentation decks, social assets, and event collateral.Business Acumen : Proven track record of hitting sales targets, negotiating contracts, and generating new revenue streams.Communication : Exceptional command of written and spoken English; comfortable drafting proposals, presentations, and reports.Leadership : Demonstrated ability to lead small teams, delegate effectively, and foster a culture of ownership.Organisational Skills : Strong project-management discipline; adept at juggling multiple clients and deadlines.Interpersonal Skills : Confident relationship-builder with an ability to engage senior stakeholders and translate client needs into actionable plans.Tech Savvy : Proficient with CRM tools (e.g., Zoho, HubSpot), MS Office suite, and virtual meeting platforms.Education : Bachelor’s degree in Business, Communications, Marketing, or related field; MBA or equivalent is a plus.Why Join Us?
Be part of a mission-driven brand that empowers voices and shapes confident communicators.Enjoy a collaborative, entrepreneurial work environment with ample growth opportunities.Competitive CTC with performance-linked incentives and professional development support.To Apply
Send your resume and a brief cover letter outlining your relevant experience and why you’re excited to join Scribido Talks to
We look forward to welcoming a dynamic leader who will drive our next phase of growth!