Senior Principal Consultant – Master Data Management.?

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Principal Consultant - Master Data Management.

In this role, you are responsible for driving the adoptions of data & process standards set by Global Data Council and Data Champions for that specific domain in the region. Their main interactions are with the data operations teams to provide guidance and clarify any issues that might be arising in the management of master data. They are also working very closely with their business stakeholders to help manage the master data. They will represent the domain in the regional stewardship forums as well as provide feedback to the Regional MDM Leadership to discuss with the data councils.

Key objectives of the role are steering operational capacity within the team and implementing standardized processes and data management best practices across the region in collaboration with peers in the MDM organization. The role will deliver against agreed service levels and data quality metrics, drive process effectiveness and efficiency, standardization, and automation and thereby creating a competitive edge together with our business functions.

Responsibilities

The Domain Steward is the lead data steward for a specific domain (Product, Customer, Finance or Vendor) within a region / market. They are the persons responsible for driving the adoptions of data & process standards set by Global Data Council and Data Champions for that specific domain in the region. Their main interactions are with the data operations teams to provide guidance and clarify any issues that might be arising in the management of master data. They are also working very closely with their business stakeholders to help manage the master data. They will represent the domain in the regional stewardship forums as well as provide feedback to the Regional MDM Leadership to discuss with the data councils.

• .This role understands the overall governance objective set by the Data Councils and with guidance from the Regional MDM Leadership, will adopt these objectives, processes to the nuances of the domain in the region. This could be variations in the processes, definition of data quality KPI's, setup of roles etc. at the region level.
• .They are the Subject Matter Experts (SME's) at the region level for that Domain / Segment. They will act as the source of knowledge for the data operations team, the business stakeholders for the region, the regional data quality teams as well as the Regional MDM Leadership.
• .Their primary responsibility is to get the changes for MDM executed by the data operations team in a timely manner and with quality.
• .They are responsible for driving accuracy of the data within region / market working with Data Quality organization. They are responsible for setting the thresholds for the Global Data Quality KPI's for their region and domain / segment.
• .They are the primary interface for the business stakeholders on a day to day basis while working with the data operations team. They will also be part of the business discussions for important areas like New Product Introduction, Reassignment of customer hierarchies / territories etc.
• .They are responsible for handling any immediate escalations and to expedite requests.

Qualifications We Seek in You!

Minimum Qualifications / Skills

Stakeholder Relationship Management of regional leaders

Business / Soft skills Qualifications / Skills

Why join Genpact

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.