Principal Consultant- Implementation

Ready to build the future with AI

At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant- Implementation

We are looking for a Manager , whose objective is to support Management from an operational, project life cycle and service standpoint, by handling stakeholder requests, solving team%27s questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives.

Responsibilities

Project & Implementation Management

• .Lead end-to-end implementation of AI-powered OCR and document processing solutions using Microsoft Azure Document Intelligence.
• .Manage project timelines, deliverables, and stakeholder expectations across AI, engineering, and business teams.
• .Translate business requirements (e.g., AP invoice automation) into technical implementation plans and configuration steps.
• .Oversee model training, testing, and deployment cycles - ensuring accuracy, scalability, and compliance.
• .Coordinate integration of Azure AI services with ERP systems (e.g., SAP, Oracle, Dynamics 365) or custom accounting workflows.
• .Ensure security, governance, and compliance (SOC2, ISO 27001) in document data handling.
• .Monitor system performance post-deployment and lead continuous improvement initiatives.
• .Act as a bridge between product, engineering, and customer success teams to drive adoption and satisfaction.
• .Manage deliverables within defined SLA / Timelines

Agentic AI & Process Automation

Stakeholder & Change Management

Qualifications we seek in you!

Minimum Qualifications / Skills

Preferred / Skills

Why join Genpact

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.