Social Beat - Senior Specialist - Strategic Account Management

Description : Job Description :

As a Strategic Account Manager, you will play a crucial role in managing and nurturing client relationships, overseeing project execution, and driving strategic initiatives.

You will be the primary point of contact for clients, ensuring their needs are met and their business objectives are achieved.

This role requires a deep understanding of market trends, strong project management skills, and the ability to develop and implement effective strategies.

Key Responsibilities :

Client Servicing / Relationships :

• Manage external stakeholder relationships and build strong, lasting connections with clients.
• Act as the primary point of contact for clients, addressing their needs and managing expectations.
• Align services with clients' business objectives and regularly communicate updates and feedback.
• Ensure client satisfaction (CSat), revenue growth, and client retention.

Project / Account Management :

Strategy and Ideation / Brainstorming :

Overall Knowledge of Digital & Social Beat Offerings :

Industry Trends, Market Analysis :

What qualities are we looking for in you?

(ref : iimjobs.com)