Key Account Manager - Technical

We are looking to hire an experienced key account manager to maintain solid relationships with the company's key clients. The key account manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions, and training workshops. You should also be able to develop relationships with potential clients. To be successful as a key account manager, you should be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional key account manager should be able to manage multiple key accounts without compromising the quality of services provided.

Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Acting as the main point of contact between clients and internal teams.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and / or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e. g. quarterly sales results and annual forecasts).
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.

Requirements

This job was posted by Sukanya Sahoo from Get My Parking.

Skills Required

Ms Excel, Ms Office, crm software