Telecaller - Females

Company Overview

Gamut HR Solutions, based in Hyderabad, is focused on matching candidates with the right job opportunities. With a small team of 2-10 employees, the company is dedicated to providing personalized employment solutions. More about us can be found at gamuthrsolutions.com .

Job Overview

We are seeking a dedicated Telecaller (Females) in Hyderabad for a full-time position at a junior level. Candidates should have 1 to 3 years of experience. This role requires expertise in managing customer interactions and handling inquiries effectively.

Qualifications and Skills

• Minimum of 1 year experience working in a telecalling or customer support role.
• Proficiency in Customer Relationship Management (CRM) Software to efficiently manage customer data.
• Product Knowledge is a must to effectively communicate the features and benefits of our offerings. (Mandatory skill)
• Excellence in Active Listening to adequately comprehend customer needs and queries. (Mandatory skill)
• Strong Effective Communication Skills to engage with clients and express information clearly.
• Persuasive Speaking Skills to convincingly explain services and resolve customer objections.
• Solid grasp of Objection Handling to maneuver through customer concerns adeptly. (Mandatory skill)
• Data Entry Accuracy is crucial for maintaining detailed and error-free client records.
• Time Management skills to handle multiple calls and tasks within prioritized timelines.

Roles and Responsibilities