(Urgent) is hiring For Partner Onboarding

Skill : Partner Onboarding & Enablement

Designation : Sales Operations Analyst / Senior Analyst

Qualifications : Any Graduation

Years of Experience : 3 to 10 years

Roles and Responsibilities :

Partner Onboarding :

Assisting new partners with the integration process, providing training on company products, services, and partner portal functionalities.

Issue Management :

Receiving and managing partner inquiries, complaints, and feedback, escalating complex issues to relevant internal teams when necessary.

Knowledge Base Maintenance :

Contributing to and updating internal knowledge base with partner-specific information, troubleshooting guides, and best practices.

Communication Management :

Maintaining open and regular communication with partners via phone, email, and online platforms, providing timely updates and status reports on issues.

Relationship Building :

Developing strong working relationships with partner contacts, understanding their needs and proactively addressing concerns to foster mutual trust and satisfaction.

Performance Monitoring :

Tracking key partner metrics, identifying areas for improvement, and reporting on partner performance to internal stakeholders.

Partner Training :

Delivering training sessions to partners on new features, updates, and best practices to maximize their utilization of the company's platform.

Sales Operations :

• Data Analysis & Performance Monitoring
• Negotiation & Conflict Resolution
• Technical & Product Knowledge
• Project & Time Management
• Adaptability & Continuous Learning