Windows Server Admin

As an Application Tech Support Practitioner, your typical day involves acting as a vital link between clients and the systems or applications they utilize. You will engage with clients to understand their needs and challenges, ensuring that our high-quality systems operate seamlessly. Your role requires exceptional communication skills to accurately define client issues and leverage your deep product knowledge to design effective resolutions, thereby contributing to the overall client satisfaction and system performance. Roles & Responsibilities : - Expected to perform independently and become an SME.- Required active participation / contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system support.- Provide training and guidance to junior team members on troubleshooting techniques. Professional & Technical Skills : - Must To Have Skills : Proficiency in Microsoft Windows Server Administration.- Strong understanding of server configuration and management.- Experience with troubleshooting and resolving server-related issues.- Familiarity with network protocols and security measures.- Ability to document processes and create user guides.