Senior Server and Cloud Support Specialist

L3 / L4 -Infra Support_Full-Time_Chennai

Job Tittle : L3 / L4 -Infra Support

Job Type : Full-Time

Experience : 8+ years

Location : Chennai

Shift Timing : 6pm -3am

Job Description :

We are seeking a highly skilled Server Engineer with strong Azure experience to join our Infrastructure team. The ideal candidate will be responsible for managing, supporting, and optimizing our on-premise and cloud-based (Azure) server environments to ensure high availability, performance, and security.

Key Responsibilities :

• Administer, monitor, and troubleshoot Windows Server environments (2016 / 2019 / 2022).
• Configure and manage services in Microsoft Azure (VMs, Azure AD, Networking, Storage, etc.).
• Manage server patching, performance tuning, and routine maintenance tasks.
• Implement and support backup and disaster recovery strategies using Azure Backup, ASR, or other tools.
• Maintain infrastructure documentation, change management, and asset tracking.
• Collaborate with security and network teams to maintain compliance and security standards.
• Support Active Directory, Group Policies, DNS, DHCP, and other core infrastructure services.
• Provide L3 / L4 support for infrastructure-related incidents and escalations.
• Participate in capacity planning, infrastructure upgrades, and cloud migration projects.
• Work with vendors and other teams for issue resolution and implementation support.

Required Qualifications :

Preferred Qualifications :

Soft Skills :