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Presales Specialist

Presales Specialist

OneXtelkolkata, India
6 hours ago
Job description

We are looking for a skilled Product Specialist with strong domain knowledge in CCaaS , SaaS , GPS tracking systems , cybersecurity , NOC monitoring , hardware infrastructure , and cloud services . This role bridges product, sales, and technical teams to ensure seamless product delivery and client satisfaction.

Key Responsibilities :

  • Serve as the subject matter expert across assigned product lines.
  • Support sales teams with product insights, demos, and client consultations.
  • Collaborate with engineering on product development and enhancements.
  • Assist in onboarding, training, and technical enablement for clients.
  • Monitor product performance and customer feedback to drive improvements.

Requirements :

2+ years’ experience in a similar product or technical role.

  • Hands-on experience with :
  • CCaaS and SaaS platforms
  • GPS / fleet tracking solutions
  • Cybersecurity and NOC monitoring tools
  • Hardware infrastructure and cloud services (AWS / Azure / GCP)
  • Strong communication and problem-solving skills.
  • Bachelor's degree in IT, Engineering, or a related field preferred.
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    Specialist • kolkata, India

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