Business Development Manager

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.

Currently House of Shipping is recruiting for a Manager - Business Development on behalf of its client Freight Forwarding Company.

Job Purpose :

JOB ROLE DESCRIPTION :

• The primary responsibility is to realize sales targets and execute the sales strategy as it’s been laid out.
• Maximize sales growth from existing customers through the development of new sales, marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business
• Search the market / attend exhibitions, to find new clients and a way to approach them (call / email). Prepare and pre-plan sales visits. Sales plan and Sales pipeline.
• Keep a close contact with and builds rapport and trust with customers to ensure an exceptional customer experience including but not limited to information exchange, detailed customer profiles, pricing / quote inquiries, dispute / claims resolution, invoicing, and resolving complaints. Ensures services are delivered to the customers as promised and / or that the customers are kept informed of relevant deviations.
• Handle free time requests and claim cases properly. Constantly improve customer satisfaction. Develop the current customer's potential. Understands the customers’ business drivers and leverages them to continuously improve cooperation and process to the mutual benefit of the company and the customers.
• Sales numbers as per the Projection in line with the Management.
• Develop the local Market for the company.
• Extend the help in development of the products / Vertical.

COMPETENCIES :