Sr. Engineer Technical Publications

POSITION SUMMARY :

Responsible for researching, writing and editing customer-facing documentation such as user manuals, online help systems and quick installation guides. This position will focus on analyzing, updating, and ensuring consistency within test reports for specific Product Lines (PLs), and requires knowledge of electrical engineering and power management solutions. The ideal candidate must be able to work with, clearly communicate with and facilitate positive relationships with Global Business Units (GBUs), all PLs, other departments, and OEM customers with specific needs. With minimal supervision and sometimes limited product specifications, can fully support and manage both local and remote documentation projects from start to finish.

RESPONSIBILITIES :

Performs the following functions with minimal supervision :

• Understands, writes and edits various product documentation for advanced technology products in clear and concise English language.
• Researches, writes and edits various product documentation for advanced technology products in English language.
• Gathers technical information proactively. Researches available engineering information. Interviews engineers and other technical personnel to ensure the clarity, completeness, accuracy and quality of the documents created.
• Willing to learn new processes, products and tools, eager to grow in expertise on the team, and able to proactively support other team members.
• Assembles documentation in correct Vertiv or OEM format, keeping structure, content and organization consistent with established standards and styles.
• Able to manage multiple complex project schedules across multiple product lines and businesses.
• Other duties as assigned.

QUALIFICATIONS :

PHYSICAL & ENVIRONMENTAL DEMANDS

TIME TRAVEL REQUIRED

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS :   Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

OUR BEHAVIORS

At Vertiv, we offer the stability of a global leader in a growing industry and  the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.