Travel Consultant

Recruitment Mantra Hiring for Sales & Operation Executive – Domestic & International Travel | Location : Kolkata | CTC : ₹3.6 LPA

Job Title : Sales & Operation Executive – Mid Level (International & Domestic)

Company : Chutii Dot Com

Job Location : Kolkata

No. of Vacancies : 2

Annual CTC : ₹3.6 Lakhs per annum

Experience Required : Minimum 4 Years in the Travel & Tourism Industry

About Chutii Dot Com

Chutii Dot Com is a fast-growing travel company based in Kolkata, offering end-to-end travel solutions for both domestic and international destinations. We pride ourselves on providing personalized service, unique travel experiences, and building lasting customer relationships.

Job Role Summary

We are seeking experienced and dynamic Sales & Operation Executives who will be responsible for handling sales leads, customer service, operations, and vendor management. The ideal candidate must have a strong background in the travel industry, excellent communication skills, and the ability to close sales and manage operations independently.

Key Responsibilities :

• Lead Management :
• Handle incoming travel leads (international & domestic) from various sources
• Follow up, qualify, and convert leads to bookings
• Sales & Quotations :
• Prepare and share competitive and customized travel quotations based on customer needs
• Negotiate and finalize travel itineraries with clients
• Customer Handling & Closure :
• Provide excellent customer service throughout the sales cycle
• Ensure successful closure of leads with all required documentation
• Vendor Management :
• Identify, create, and maintain relationships with travel vendors, hotels, transport providers, and tour operators
• Negotiate rates and ensure service quality from vendors
• Operational Bookings :
• Coordinate and execute bookings (flights, hotels, transfers, activities, etc.)
• Ensure accurate records of customer particulars and payments
• CRM & Database Management :
• Maintain customer data, lead history, and feedback in the CRM system
• Use CRM tools for lead nurturing and post-sales communication
• Customer Service & Feedback :
• Act as the point of contact for pre- and post-travel customer queries
• Collect customer feedback to improve future service offerings

Required Skills & Qualifications :

What We Offer :