International BPOs Voice Processes

Description

We are seeking candidates for the position of International BPOs Voice Processes in India. The ideal candidates will be responsible for providing exceptional voice support to our international clients, ensuring customer satisfaction through effective communication and problem-solving.

Responsibilities

• Handle inbound and outbound calls for international clients.
• Provide excellent customer service and support to clients via voice processes.
• Resolve customer queries and complaints in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Achieve individual and team targets for customer satisfaction and call handling.
• Collaborate with team members to improve processes and service delivery.

Skills and Qualifications

Skills Required

Problem Solving, Call Handling, Time Management, Sales Techniques, Customer Service, crm software, Multitasking, Data Entry