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Manager Business Process Excellence & Assurance

Manager Business Process Excellence & Assurance

ConfidentialHyderabad / Secunderabad, Telangana, India
5 days ago
Job description

Manager – Business Process Excellence & Assurance

Role Purpose

To lead NxtWave's Business Process Excellence & Assurance function - driving operational excellence, execution discipline and continuous improvement across the organisation. The role focuses on building data-led, scalable and efficient business processes that enable consistent delivery and sustained growth.

About the Rol

eWe're looking for a strategic hands-on leade r to manage NxtWave's Business Process Excellence & Assurance team - a fast-growing group responsible for identifying process gaps, strengthening execution and driving measurable improvements across all business functions

  • .This role is ideal for someone who thrives at the intersection of operations, data, quality assurance and problem-solving . You'll lead multiple improvement projects, connect insights across functions and turn operational data into clear, actionable strategies
  • .You'll collaborate closely with business heads, ensure every initiative is tracked to closure and build systems that make NxtWave's scale story structured, efficient and sustainable

Key Responsibiliti

esTeam Leadership & Delivery Manageme

  • ntLead, coach and expand a team of Business Process Excellence & Assurance Specialist
  • s.Define quarterly project roadmaps and ensure timely completion of all assigned initiative
  • s.Maintain high standards of analytical rigour, report quality and stakeholder communicatio
  • n.Process Review & Optimizati

  • onOversee process reviews across Sales, Product Delivery, Marketing, HR and Support team
  • s.Identify improvement opportunities, design better workflows and ensure consistent execution across function
  • s.Drive closure of improvement actions and ensure measurable impact post-implementatio
  • n.Data Analysis & Insight Generati

  • onUse business data to identify performance gaps, delays or inefficiencie
  • s.Translate findings into simple, insight-driven reports for leadershi
  • p.Build dashboards that track process health, performance trends and improvement metric
  • s.Cross-Functional Collaborati

  • onWork closely with business heads and function leads to align priorities and track outcome
  • s.Represent the team in leadership reviews and ensure all agreed actions are execute
  • d.Document learnings and build standard operating frameworks for repeatable succes
  • s.

    What We're Looking F

    or : Experience & Backgro

  • und4+ years of experience in Process Excellence, Business Operations or Strategy & Performa nce rol
  • es.Minimum 2 years leading teams or cross-functional projec
  • ts.Prior experience in EdTech or Service Operati ons preferr
  • ed.Analytical & Technical Ski

  • llsStrong command of data analysis tools (Excel / Sheets; exposure to SQL or BI tools is a plu
  • s).Ability to draw insights from data and link them to business decisio
  • ns.Familiarity with process design and improvement framewor
  • ks.Leadership & Execution Ski

  • llsProven ability to translate strategy into executi
  • on.Strong project management and stakeholder handling capabiliti
  • es.Track record of driving change through structured thinking and collaborati
  • on.Mindset & Growth Orientat

  • ionDetail-oriented, structured and outcome-driv
  • en.Comfortable navigating dynamic, fast-scaling environmen
  • ts.Enthusiastic about leveragi ng AI and automati ons to make processes smarter and fast
  • er.Communicat

  • ionExcellent presentation and storytelling skills - able to simplify data and influence decisio
  • ns.

    Work Prof

  • ile : Working D ays : 5 days (Mon -
  • Fri)Work M ode : Work-from-Office, Hyder
  • abadCompensat ion : As per industry stand
  • ards

    Skills Required

    Project Management, Bi Tools, Process Design, Excel, Sql

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    Manager • Hyderabad / Secunderabad, Telangana, India

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