Senior Survey Programmer
We are seeking an experienced and detail-oriented Senior Survey Programmer with deep expertise in the Forsta Surveys (formerly Decipher) platform.
The ideal candidate will have strong technical skills in survey programming, scripting (JavaScript, Python), and end-to-end delivery of market research studies.
This is a critical role requiring a strong understanding of survey design, logic implementation, cross-functional collaboration, and quality assurance.
Key Responsibilities :
- Program, test, and launch complex online surveys using Forsta Surveys (Decipher) with advanced logic, piping, and customization.
- Optimize surveys for responsiveness and compatibility across devices and browsers to ensure smooth user experience.
- Review and analyze project specifications and client materials to understand requirements and identify discrepancies or gaps.
- Support internal panel teams in addressing respondent issues and technical support queries.
- Conduct quality control (QC) checks on data files, tables, overlays, and coded content to ensure error-free deliverables.
- Provide guidance and support to junior programmers and assist with onboarding / training initiatives.
- Serve as a technical escalation point for programming issues and troubleshoot complex problems proactively.
- Maintain clear and up-to-date documentation of project specifications, code, and processes.
- Recommend improvements to processes, tools, and workflows to enhance programming quality and efficiency.
- Innovate by creating custom tools or scripts to solve client needs or internal limitations.
- Ensure strict adherence to timelines, budgets, and internal quality standards.
- Work closely with cross-functional teams to align expectations, clarify requirements, and manage deliverables.
Core Competencies :
Deep proficiency in Forsta Surveys (Decipher) platform, including custom logic, scripting, and UI controlsProficient in HTML, CSS, XML, Python; working knowledge of REST APIsExperience with Linux, Bash scripting and browser compatibility troubleshootingFamiliarity with survey-related platforms like Sawtooth, VoxPopMe, Kinesis, etc.Solid understanding of market research methodologies and survey data workflowsStrong problem-solving, debugging, and analytical thinking abilitiesAbility to handle multiple projects simultaneously and manage competing prioritiesExcellent interpersonal and communication skills; comfortable working with global teams and clientsKnowledge of statistical tools like SPSS, Quantum is an added advantage(ref : hirist.tech)