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[18 / 10 / 2025] Operations Manager

[18 / 10 / 2025] Operations Manager

TIGI HRIndia
4 hours ago
Job description

Job Title : Senior Operations Manager

Location : Sarkhej, Ahmedabad, Gujarat

Salary : Up to ₹50,000 CTC

We are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city / region. The ideal candidate will have strong expertise in last-mile logistics, team management, and operational excellence within the quick commerce or e-commerce sector.

Key Responsibilities :

  • Drive revenue growth, cost efficiency, and daily order fulfillment targets.
  • Oversee warehouse operations, inventory control, and fleet management.
  • Ensure compliance with city-level logistics, insurance, and vehicle requirements.
  • Lead and motivate on-ground teams including Operations Leads, Executives, and Fleet Managers.
  • Manage petty cash, invoicing validation, and financial reconciliations.
  • Maintain strong client relationships and ensure SLA adherence.
  • Monitor rider engagement, performance, and retention initiatives.
  • Collaborate with HR, Admin, and Tech teams to ensure smooth operational flow.

Requirements :

  • Education : BE / Diploma (Graduate / MBA preferred)
  • Experience : 6–10 years in operations, logistics, or supply chain, with minimum 4 years in last-mile delivery management.
  • Strong leadership, analytical, and decision-making skills.
  • Proven ability to manage large teams and city-level logistics operations.
  • Excellent communication and stakeholder management skills.
  • Join us to lead impactful city operations, enhance delivery performance, and ensure seamless customer satisfaction.

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    Operation Manager • India

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